Teller Retail Banker II

Woodforest National BankArbutus, MD
Onsite

About The Position

Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country! Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer’s experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest.

Requirements

  • 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree.
  • Must be positive and engaging.
  • High School Diploma or equivalent required.

Nice To Haves

  • Previous instore banking experience is preferred, but not required.

Responsibilities

  • Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
  • Processing transactions, opening accounts, and performing account maintenance.
  • Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
  • Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Benefits

  • 11 holidays
  • PTO time based on their continuous years of service
  • Medical Coverage 12 comprehensive plans available at an affordable cost!
  • Short and Long-Term Disability & Life, AD&D Insurance 100% paid for by Woodforest
  • Well-being Program (Employee Assistance Program)
  • 401(k) Company Match in ESOP
  • Opportunities for Long-Term Growth
  • Competitive Base Pay and regular compensation reviews
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