Teller Retail Banker II

Woodforest National Bank • Bourbonnais, IL

22h • Onsite

About The Position

Woodforest National Bank is a privately owned, nationally recognized, award-winning bank that is one of the strongest in the nation. Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer’s experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Our culture is built on Core Values: Integrity, Ownership, Service and Community. We are one of the largest employee-owned banks in the country, with our Employee Stock Ownership Plan (ESOP) being the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve.

Requirements

• 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree.
• Must be positive and engaging.
• High School Diploma or equivalent required.

Nice To Haves

• Previous instore banking experience is preferred, but not required.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Benefits

• 401(k) Company Match in ESOP
• Paid Time Away (PTO for Branch Banking employees)
• Medical Coverage (12 comprehensive plans)
• Short and Long-Term Disability & Life, AD&D Insurance (100% paid by Woodforest)
• Well-being Program (Employee Assistance Program)
• Resource Champions available to connect you to comprehensive services including expert banking, wealth planning, ESOP, health & wellness programs, impactful community involvement & financial literacy education.
• Paid leave pursuant to the Illinois Paid Leave for All Workers Act (PLAWA)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level