Teller Receptionist

Washington Trust Bank Careers•Seattle, WA

17d•Onsite

About The Position

Washington Trust Bank is looking for a dynamic candidate for our Teller/Receptionist role. This role involves welcoming and directing customers, generating daily reports, processing teller transactions, and performing other administrative duties. The ideal candidate will be fully equipped to speak to WTB’s products and services, support customer inquiries, and coordinate staff events. You will be working toward ultimate customer service with other driven professionals, and have the support of WTB, the Pacific Northwest’s largest privately held bank.

Requirements

Outstanding customer service skills with a positive, outgoing attitude.
Ability to provide high quality service at all times and in different situations
Outstanding written and verbal communication skills, including extensive knowledge of spelling, punctuation, and grammar
Superior time management and organizational skills; ability to coordinate own work to keep projects on task
Ability to multi-task effectively, prioritizing multiple projects in a fast-paced environment while maintaining professional demeanor and accurate attention to detail
High degree of PC based technical skills, including proficiency with the Microsoft Suite of products
Knowledge of basic administrative practices i.e. letter typing, filing, telephone usage, etc.
Strong problem solving and decision making skills, using logic to solve problems with effective solutions
Required to maintain the security and confidentiality of Bank and customer information
Regular, reliable attendance is required
Ability to work well with people with diverse personalities.
Ability to work independently and complete multiple tasks.
Ability to work under pressure during peak times of day.
Ability to communicate effectively on the telephone and in person, hearing and speaking clearly.
Ability to operate PC’s and other related office equipment.
Must adhere to Bank Dress Guidelines and portray a professional image at all times.

Nice To Haves

Previous cash handling skills preferred

Responsibilities

Welcoming and directing customers appropriately with warmth and professionalism
Generating & distributing daily reports for the team
Processing teller transactions along with other administrative duties
Being fully equipped to speak to WTB’s products and services to support a variety of phone & in-person inquiries
Coordinate and support staff events and meetings for Seattle teams