Teller (Multi-Site)

Fulton Bank•Drexel Hill, PA

2d•Hybrid

About The Position

This is a full-time career opportunity (approximately 40 hours per week) based out of our Philadelphia Market in PA and includes financial centers in Delaware and Montgomery Counties. Requires flexibility to travel to various financial centers in the market as needed. Must be available to be scheduled around branch operation hours in assigned market (no Sundays). The Sales and Service Specialist (Multi-Site) is responsible for providing an exceptional Financial Center customer experience by handling every customer need from service to sales with passion and enthusiasm. Provide customers with a one stop experience to fulfill all of their financial needs from account opening and maintenance to processing transactions. Focus on customer-centric conversations to deepen relationships and become a trusted advisor. Actively promote a variety of banking solutions to enhance a customer's service experience and achieve their financial goals. Time spent in various aspects of this universal role will vary depending upon Financial Center traffic and customer needs. Responsible for traveling to various financial centers as assigned. Schedule and location may vary from day to day. Responsible for providing an exceptional Financial Center customer experience with passion and enthusiasm while facilitating customer transactions and the referral of bank products and services. Actively promote banking solutions to enhance a customer's service experience and achieve their financial goals. Assist with operational activities and responsibilities. Responsible for traveling to various financial centers as assigned. Schedule and location may vary from day to day.

Requirements

6 to 12 months customer service experience. (Required)

Nice To Haves

High School Diploma or equivalent. (Preferred)
6 to 12 months cash handling experience. (Preferred)

Responsibilities

Assist clients with teller transactions accurately and in accordance with bank policy and procedure.
Accountable for the referral of products and services at the Financial Center. Recognize, demonstrate and follow-through on referral opportunities. Foster relationship building conversations with customers to ensure appropriate products/services are offered and customer needs are met.
Manage risk by maintaining compliance with applicable regulations, and Fulton policy and procedure to include operational, security and settlement procedures. Use sound judgment to identify and mitigate loss.
Leverage practical knowledge and understanding of digital solutions and technology to support customers and solve problems.
This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.

Benefits

medical plans with prescription drug coverage
flexible spending account or health savings account depending on the medical plan chosen
dental and vision insurance
life insurance
401(k) program with employer match
Employee Stock Purchase Plan
paid time off programs including holiday pay and paid volunteer time
disability insurance coverage
maternity and parental leave
adoption assistance
educational assistance
a robust wellness program with financial incentives