Teller/Member Service Representative - Manitowoc

Kohler Credit UnionManitowoc, WI
Onsite

About The Position

Start Your Career with Kohler Credit Union. Join Kohler Credit Union and start your career in a community-focused organization committed to serving its members. We are excited to offer a Full-Time Teller/Member Service Representative position at our Manitowoc Rapids Branch. Starting at $19 per hour, this role requires no prior experience, making it the perfect opportunity to begin a rewarding career in financial services. As a Teller/Member Service Representative, you will assist members with transactions, offer financial product recommendations, and provide exceptional customer service. We support career growth, offering ample opportunities for advancement. You'll also enjoy a work-life balance with flexible scheduling and generous paid time off. In addition to a competitive wage, our benefits package includes medical, dental, and vision coverage, 401(k), life insurance, and tuition reimbursement. You'll be part of a positive, team-oriented culture that values diversity and collaboration, with comprehensive training and mentorship to help you thrive in your role. As a Member Service Representative/Teller at our Manitowoc Rapids branch, you will provide high-quality service by assisting members with their financial transactions, answering inquiries, and recommending appropriate products. You'll play an essential role in ensuring efficient banking operations while maintaining excellent customer service standards.

Requirements

  • High School Diploma or GED is required.
  • Basic math and computer skills are essential for transaction processing.
  • Attention to detail, adaptability, and a positive attitude are key to your success in this role.
  • Applicants must be legally authorized to work in the United States without current or future visa sponsorship.

Nice To Haves

  • Previous customer service or cash handling experience is a plus but not required.

Responsibilities

  • Foster positive relationships with members, ensuring a friendly and professional atmosphere.
  • Process financial transactions accurately, with a focus on secure cash handling and balancing drawers.
  • Meet performance targets related to transaction accuracy and service quality.
  • Follow all safety and operational protocols to ensure compliance and security.
  • Communicate effectively with members and team members through in-person, phone, and email interactions.
  • Participate in training to continue developing your skills and grow within the organization.

Benefits

  • medical, dental, and vision coverage
  • 401(k)
  • life insurance
  • tuition reimbursement
  • flexible scheduling
  • generous paid time off
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