Teller II

Elevations Credit Union • Longmont, CO

1d • $21 - $27 • Onsite

About The Position

As part of the branch team, the Teller II serves as the face of Elevations for many of our members. This position provides account transaction services and engages with members to explore other financial needs. The Teller II is an important part of the branch team that creates raving fans through delivering amazing experiences—every member, every time. Position requires flexibility to work at various locations within the region as operational needs arise.

Requirements

• 1 year of experience with teller transactional services and general understanding of consumer lending products
• Equivalent to a high school diploma
• Proficient in Microsoft Word and Excel
• A personal smartphone is a requirement for employment with us.

Nice To Haves

• Bilingual English/Spanish speaking preferred – includes $150/month bilingual bonus after passing aptitude assessment!

Responsibilities

• Exhibits passion for Elevations Credit Union (ECU) and demonstrates Elevations’ core values, Integrity, Respect, Passion, Creativity, and Excellence.
• Engages members using the Personalized, Elegant, Accurate, Kind, and Timely (PEAK’T) Service Model with care, professionalism, and the highest level of service to explore relevant solutions to members and refer to internal partners as identified.
• Performs teller transactions to include, but not limited to, processing account deposits, withdrawals, and payments promptly and accurately.
• Maintains high-level operational excellence in the completion of daily teller operations including but not limited to, cash balancing, completing opening and closing tasks and/or performing and/or supporting the completion of periodic cash control and operational audits.
• Develops good interpersonal relationships by helping members feel valued.
• Adheres to all applicable Federal and State laws and regulations governing the Credit Union, including the Bank Secrecy Act (BSA).
• Follows process and procedures to protect members and ECU from fraud and loss.
• Consistently displays cross product acumen and refers to appropriate internal partners.
• Provides on-the-job training and guidance to other teller staff in branch as needed.
• Comprehensive understanding and execution of all Teller process and procedures, as displayed through decision making skills and low error rates.

Benefits

• 4 weeks paid time off for full-time employees
• work anniversary paid time off
• paid volunteer time off
• 12 paid holidays
• Comprehensive medical, dental, and vision plans with employer contributions to supercharge your Health Savings Account
• Up to a 4% match on 401(k) contributions
• Up to twelve weeks of fully paid parental leave
• An extensive Employee Assistance Program that provides personalized care options for your whole household
• Ample opportunity to learn, develop and grow with access to LinkedIn Learning, career and leadership development programs, job shadowing, a mentor program, and tuition reimbursement up to $5,250/year

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED