Teller II - Howe, Texas

SouthState Bank•Howell, MI

1d•Onsite

About The Position

The Teller II has the responsibility to take ownership of all tasks and challenges that they encounter in the operation of their assigned position. SouthState is committed to helping their team members find success while maintaining the integrity of their values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose.

Requirements

More than 18 months experience
Demonstrated expertise in the Teller I job function
Demonstrates willingness and ability to perform the duties of the Teller II position
High School diploma or equivalent
Cash handling, sales, customer service experience
Good interpersonal skills
Good computer skills
Ability to read, write, speak, and understand English

Nice To Haves

Previous banking experience preferred

Responsibilities

Serves customers quickly, accurately, efficiently, and confidentially according to the SouthState Bank Service Standards.
Knows and understands the products and services offered by the Bank, including facts and features, benefits and advantages, rules and regulations, price structure, and a simple definition of each service offered.
Identifies customer needs and expectations by listening for clues.
Seeks the opportunity to expand customer relationships by making referrals as outlined in the goals for this position.
Presents a neat and professional personal appearance, in accordance with bank policy.
Assesses and effectively manages all risks associated with job function.
Ensures compliance to all banking regulations to include Regulation CC and Bank Secrecy Act.
Develops a strong understanding of customer facing technology with the ability to discuss with and enroll customers in self-service options.
Processes transactions for savings, checking, and loan accounts.
Maintains a neat and orderly work area.
Assists in guiding and training new tellers.
Allows customers access to safe deposit boxes.
Cashes checks and processes savings withdrawals within assigned limits and in accordance with prescribed procedures.
Sells certified checks within assigned limits.
Balances transactions daily.
Services/balances ATM.
Utilizes the branch capture system.
Follows policies and procedures in completing transactions, minimizing operational errors, and maintaining a proper workflow.
Follows the branch’s security and audit procedures and understands the function and operation of the security devices.
Performs Vault Responsibilities or Back-Up Vault Responsibilities.