Teller II (Part time)

Enterprise Bank & Trust•De Soto, MO

3d•Onsite

About The Position

Handles all phases of teller duties, including deposits, withdrawals, check cashing, loan payments, etc. Is cross-trained in and is able to perform personal banking activities consisting of offering a full range of banking products and services as well as providing efficient and quality customer service.

Requirements

Strong math and problem solving skills
Excellent interpersonal and customer service skills with the ability to cross sale products and services
Must maintain confidentiality of client transactions and bank records
Team-oriented, possess a positive attitude and work well with others
Strong oral and written communication skills
Ability to operate standard office equipment, such as, computer work stations, typewriters, calculators, and copier
Ability to prioritize; handle multiple tasks; and work independently
Strong organizational skills and detail-oriented with high degree of accuracy
Thorough knowledge of bank operations, products, and services offered at the bank
Knowledge of banking laws and regulations including the Bank Secrecy Act
High school diploma or equivalent
Minimum one year banking experience required
Customer service experience required
Skilled in operation of a personal computer, including Microsoft Word and Excel. Google Suite IBS Salesforce

Nice To Haves

Experience working in an environment with individual and team goals preferred

Responsibilities

Handles multiple transaction types such as, accepts checks for cash and deposit, verifies cash, endorsements, and issues receipts; accepts deposits including bulk coin/currency, savings and checking deposits, issue cashier checks, and currency orders and shipments
Maintains proper cash levels in drawers and is responsible for keeping cash secure
Responsible for daily balancing of cash drawer
Responsible for handling over/short account in acceptable approved manner
Responds to clients’ needs and inquiries in a courteous and friendly manner
Ability to balance ATM, Vault, Coin and cash GL Accounts
Performs minor account maintenance tasks, as trained and assigned per branch needs, including but not limited to, address changes, debit card maintenance & check ordering
Refers customers to an internal team of experts when additional financial goals and needs are recognized
Educates clients on bank technology, such as mobile and online banking, ATM and ITM
Assists branch and fellow team members by achieving goals and sharing responsibility of daily tasks
Ensures safe and sound banking practices, including adherence to all applicable laws and regulations
Assists with online banking initial enrollment & assists clients via Q2
Identify additional client needs and make recommendations through proactive conversations with clients: Define features and benefits of products/services, as well as provide customers with information on rates, service charges, restrictions and other related information
Performs check backs
Assist in opening and closing the branch, following procedures set by corporate security
Performs other miscellaneous duties as assigned