Teller II Floater

Blue Sky Bank•Weatherford, OK

51m•Hybrid

About The Position

Join Blue Sky Bank's team as a Teller II Floater in Weatherford, OK! Support customers. Build relationships. Travel where you're needed. Deliver exceptional service. As a Teller II Floater, you will play a critical role in supporting multiple branch locations by performing teller transactions, consumer account maintenance, and operational functions while delivering exceptional customer service. This position requires strong banking knowledge, flexibility, attention to detail, and the ability to build relationships with customers and team members across the organization.

Requirements

High School Diploma or GED
6 months to 1 year of banking experience, including cash handling and customer service
Valid driver's license, proof of insurance, acceptable motor vehicle record, and reliable transportation
Strong customer service and relationship-building skills
Excellent written and verbal communication skills
High level of professionalism, integrity, and accountability
Strong analytical and problem-solving abilities
Ability to exercise sound judgment and maintain confidentiality
Ability to multitask, prioritize responsibilities, and meet deadlines
Strong attention to detail and organizational skills
Ability to work independently and as a positive, contributing team member
Ability to navigate multiple computer systems and software platforms
Flexible, adaptable, and willing to continuously learn
Friendly, courteous, cooperative, attentive, and service-oriented demeanor

Nice To Haves

Associate's degree or equivalent experience
2 years of banking experience
Experience with consumer account maintenance and operational banking functions
Prior experience mentoring or training team members

Responsibilities

Travel to assigned branch locations based on business needs
Perform Teller I duties and responsibilities as needed
Process deposits, withdrawals, payments, check cashing, and other routine transactions
Balance and reconcile cash daily to ensure transaction accuracy
Verify customer identity and follow fraud prevention and security procedures
Perform maintenance on consumer accounts
Process debit card functions through Payments One
Assist customers with stop payment requests
Process and assist customers with wire transfers
Verify and process changes to existing accounts
Answer customer questions and resolve account-related issues
Serve as backup vault custodian
Perform teller overrides and exception approvals as delegated by management
Support Market Managers and Head Tellers with Retail Banking audits
Mentor and provide guidance to Teller I employees
Recognize and respond appropriately to fraud, scams, phishing attempts, and other suspicious activity
Order checks and debit cards for customers
Maintain retail logs and required system documentation
Assist customers with digital banking products and services
Support scanning, indexing, and document upload processes
Utilize SharePoint and other resources to follow policies and procedures
Determine when transaction holds are required and apply them according to policy
Greet customers in person and at the drive-thru with professionalism and courtesy
Handle inbound and outbound customer calls
Build and maintain strong customer relationships through exceptional service
Identify customer needs and refer opportunities to the appropriate banking partner
Collaborate with employees across departments and branch locations
Contribute to team goals by sharing knowledge and supporting colleagues
Stay current on banking regulations, security procedures, and compliance requirements