Teller I

Blue Sky Bank•Weatherford, OK

8d•Onsite

About The Position

As a Teller I, you will serve on the front lines of the bank, assisting customers with a variety of financial products and services while ensuring accurate and efficient transaction processing. This role requires strong attention to detail, operational knowledge, and a commitment to delivering outstanding customer service. You will promote bank products and services through referrals and cross-selling, while contributing to a positive team environment and supporting branch operations.

Requirements

High School Diploma or GED
Valid driver’s license, proof of insurance, and reliable transportation
High level of professionalism and integrity
Strong customer service and communication skills
Friendly, courteous, and service-oriented demeanor
Ability to multitask, prioritize, and meet deadlines
Strong attention to detail and organizational skills
Ability to work independently and as part of a team
Ability to navigate multiple systems and platforms
Flexible, adaptable, and willing to learn

Nice To Haves

6 months of banking experience
Cash handling experience
Customer service experience

Responsibilities

Deliver exceptional customer service by responding promptly to inquiries, resolving account issues, and ensuring a positive customer experience every interaction.
Build and maintain strong customer relationships by understanding needs, offering tailored solutions, and going above and beyond expectations.
Handle routine banking transactions including deposits, withdrawals, payments, and check cashing with accuracy and efficiency.
Verify customer identity, detect fraud risks (scams, phishing, red flags), and follow all security and regulatory procedures.
Promote bank products and services by identifying opportunities and referring customers to appropriate team members (Personal Banker, Head Teller, etc.).
Maintain up-to-date knowledge of bank products, services, policies, and compliance requirements.
Support daily teller operations, including cash handling, balancing, and transaction processing with accuracy.
Assist customers with digital banking, account maintenance (checks, debit cards), and general account support.
Complete administrative tasks such as data entry, document uploads, scanning/indexing, and maintaining retail logs.
Collaborate with team members to achieve branch goals, share knowledge, and foster a positive, supportive work environment.
Demonstrate reliability, accountability, and professionalism while contributing to team success and celebrating achievements.
Provide a warm, welcoming experience by greeting customers, assisting promptly (in-person, drive-thru, and phone), and expressing appreciation for their business.