Teller I

Elevations Credit Union • Lafayette, CO

8h • Onsite

About The Position

As part of the branch team, the Teller I serves as a primary point of contact for Elevations Credit Union members. The role provides account transaction services and engages members to explore financial needs and connect them with relevant solutions. The Teller I helps create positive member experiences by delivering service with care, professionalism, accuracy, and timeliness. The position is full-time, 40 hours per week, on-site at the Elevations Credit Union Lafayette Branch, and works Monday through Saturday. It is classified as non-exempt and does not have supervisory responsibility.

The role performs teller transactions, supports daily cash and branch operations, follows applicable laws and procedures, and helps protect members and the credit union from fraud and loss. A personal smartphone is required for multi-factor authentication. The job operates in an office setting and routinely uses standard office equipment.

Requirements

• At least 6 months of experience successfully managing customer-service interactions in a fast-paced environment.
• Education equivalent to a high school diploma.
• Proficiency in Microsoft Word and Excel.
• A personal smartphone is required for multi-factor authentication.

Nice To Haves

• Bilingual English/Spanish speaking ability; a $150 monthly bilingual bonus is available after passing an aptitude assessment.

Responsibilities

• Exhibit passion for Elevations Credit Union and demonstrate its core values of Integrity, Respect, Passion, Creativity, and Excellence.
• Engage members using the PEAK’T Service Model, provide a high level of service, explore relevant solutions, and refer members to internal partners as appropriate.
• Process account deposits, withdrawals, payments, and other teller transactions promptly and accurately.
• Complete daily teller operations, including cash balancing, opening and closing tasks, and supporting periodic cash-control and operational audits.
• Build positive interpersonal relationships and help members feel valued.
• Adhere to applicable federal and state laws and regulations governing the credit union, including the Bank Secrecy Act.
• Follow processes and procedures to protect members and Elevations Credit Union from fraud and loss.

Benefits

• Four weeks of paid time off for full-time employees, work-anniversary paid time off, paid volunteer time off, and 12 paid holidays.
• Medical, dental, and vision plans with employer contributions to a Health Savings Account.
• Up to a 4% match on 401(k) contributions.
• Up to twelve weeks of fully paid parental leave.
• Employee Assistance Program with personalized care options for the household.
• Learning and development opportunities, including LinkedIn Learning, career and leadership development programs, job shadowing, a mentor program, and tuition reimbursement up to $5,250 per year.
• Annual bonus.
• $150 per month bilingual bonus after passing an aptitude assessment, for eligible bilingual English/Spanish speakers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED