Teller I

Great Southern Bank•De Soto, KS
•Onsite

About The Position

Provides a variety of customer service functions, including product referrals and meeting Banking Center Associate Standards. Provide exemplary customer service. Process a variety of financial transactions in a timely and accurate manner. Maintain security of assigned cash, balancing each day’s transactions and verifying cash totals.

Requirements

  • High school diploma or GED
  • 0 to 6 months of related experience or training
  • Regular use of desktop/laptop computer, basic operating systems, and specialized software systems.
  • Basic experience with alphanumeric data entry, PowerPoint, Excel, and word processing
  • Ability to add, subtract, multiply and divide

Nice To Haves

  • Prior banking or cash handling experience is preferred

Responsibilities

  • Accountable for representing the bank in a courteous and professional manner; knowledgeable of 5 Winning Ways of Customer Service and implements on a daily basis.
  • Has a basic working knowledge of and routinely refers customers to appropriate Great Southern services and products.
  • Consistently and accurately uses CRM program.
  • Responsible for balancing each day’s transactions and verifying cash totals.
  • Responsible for locating any cash differences and ensuring that they are properly documented and reviewed.
  • Processes all transactions efficiently and accurately.
  • Maintain confidentiality of customer account information, security alarm codes, and general codes used within the facility.
  • Ensures effective implementation of bank security policies and procedures, and attends annual BSA and Security training.
  • Ensures full compliance with and implementation of all bank policies and procedures.
  • Is familiar with and has working knowledge of appropriate banking regulations.
  • Maintains regular and reliable attendance, punctuality and personal appearance.
  • Reads, writes, and communicates in a clear and efficient manner via various types of correspondence, such as, in person, phone, email, letters, etc.
  • Adheres to all company policies and procedures, as well as all applicable banking rules, regulations, and laws (including BSA/AML).
  • Performs any other related duties as required or assigned.
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