Teller I - Hobbs Branch

Lea County State BankHobbs, NM
Onsite

About The Position

This position is responsible for handling customer transactions, maintaining cash drawer accuracy, and providing customer service. The role involves processing deposits, withdrawals, loan payments, and issuing negotiable instruments. Additionally, the Teller I will assist with vault operations, complete necessary certifications, and cross-sell bank services. A strong emphasis is placed on ensuring the safety and security of the bank, its team members, and customers by adhering to all security policies and procedures.

Requirements

  • Basic knowledge of issuing, accepting, and maintaining records of negotiable instruments such as bank drafts, cashier's checks, and bonds, and travel gift cards.
  • Basic knowledge of additional teller duties within the department including but not limited to completing monthly certifications, CTR's and account analysis.
  • Responsible for opening and closing vaults with Teller II or supervisor.
  • Ensure the Safety & Security of all team members, customers, the Bank, and personally.
  • Perform duties in a manner that ensures personal safety and the safety of other team members.
  • Maintain situational awareness and alert supervisor of any unusual, suspicious, hazardous, harassing, or disrespectful activity.
  • Comply with Bank security policy and procedures.
  • Complete all assigned monthly information security training and apply training concepts.
  • Recognize and appropriately handle all suspicious, questionable, or compromising e-mails.
  • Comply with other Bank Policies and Procedures relevant to Safety and Information Technology.

Nice To Haves

  • Cross-sell bank services.

Responsibilities

  • Pay and receive cash, deposits, and keep records of money.
  • Prepare general ledger entries.
  • Accept loan payments.
  • Maintain control and security of assigned cash drawer, daily balancing, and teller station by adhering to internal bank audit requirements.
  • Meet set balancing standards.
  • Issue, accept, and maintain records of negotiable instruments such as bank drafts, cashier's checks, and bonds, and travel gift cards.
  • Complete monthly certifications and CTR's.
  • Perform account analysis.
  • Open and close vaults with Teller II or supervisor.
  • Utilize brochures and product information to provide customer service and cross-sell bank services.
  • Attend all teller and staff meetings.
  • Ensure the Safety & Security of all team members, customers, the Bank, and personally.
  • Perform duties in a manner that ensures personal safety and the safety of other team members.
  • Maintain situational awareness and alert supervisor of any unusual, suspicious, hazardous, harassing, or disrespectful activity.
  • Comply with Bank security policy and procedures.
  • Complete all assigned monthly information security training and apply training concepts.
  • Recognize and appropriately handle all suspicious, questionable, or compromising e-mails.
  • Comply with other Bank Policies and Procedures relevant to Safety and Information Technology.
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