Teller I - Hobbs Branch

Lea County State BankHobbs, NM
$14 - $20Onsite

About The Position

The Teller I position at the Hobbs Branch is responsible for handling customer transactions, maintaining cash drawer security, and providing customer service. This role involves processing deposits and withdrawals, managing negotiable instruments, and cross-selling bank services. A key aspect of the job is ensuring the safety and security of the bank, its team members, and customers by adhering to all security policies and procedures.

Requirements

  • Basic knowledge of issuing, accepting, and maintaining records of negotiable instruments such as bank drafts, cashier's checks, and bonds, and travel gift cards.
  • Basic knowledge of additional teller duties within the department including but not limited to completing monthly certifications, CTR's and account analysis.
  • Ability to open and close vaults with Teller II or supervisor.
  • Ability to utilize brochures and product information to provide customer service and cross-sell bank services.
  • Attend all teller and staff meetings.
  • Ensure the Safety & Security of all team members, customers, the Bank, and personally.
  • Perform duties in a manner that ensures your safety and the safety of other team members.
  • Maintain situational awareness in your environment and alert your supervisor, manager, or another Bank Officer immediately of any unusual, suspicious, hazardous, harassing, or disrespectful activity in the Bank by other team members, customers, or others on Bank premises, OR situations or circumstances that could compromise team member, customer, or others safety, security, or privacy.
  • Understand and comply with Bank security policy and procedures.
  • Complete all assigned monthly information security training within established timeframes and apply training concepts in the performance of your duties.
  • Recognize and appropriately handle all suspicious, questionable, or compromising e-mails whether simulated or real.
  • Understand and comply with other Bank Policies and Procedures relevant to Safety and Information Technology.

Responsibilities

  • Pay and receive cash, deposits, keep records of money, prepare general ledger entries, and accept loan payments.
  • Maintain control and security of assigned cash drawer, daily balancing, and teller station by adhering to internal bank audit requirements.
  • Meet set balancing standards.
  • Issue, accept, and maintain records of negotiable instruments such as bank drafts, cashier's checks, and bonds, and travel gift cards.
  • Complete monthly certifications, CTR's and account analysis.
  • Open and close vaults with Teller II or supervisor.
  • Utilize brochures and product information to provide customer service and cross-sell bank services.
  • Attend all teller and staff meetings.
  • Ensure the Safety & Security of all team members, customers, the Bank, and personally.
  • Perform duties in a manner that ensures your safety and the safety of other team members.
  • Maintain situational awareness in your environment and alert your supervisor, manager, or another Bank Officer immediately of any unusual, suspicious, hazardous, harassing, or disrespectful activity in the Bank by other team members, customers, or others on Bank premises, OR situations or circumstances that could compromise team member, customer, or others safety, security, or privacy.
  • Understand and comply with Bank security policy and procedures.
  • Complete all assigned monthly information security training within established timeframes and apply training concepts in the performance of your duties.
  • Recognize and appropriately handle all suspicious, questionable, or compromising e-mails whether simulated or real.
  • Understand and comply with other Bank Policies and Procedures relevant to Safety and Information Technology.
  • Prevent or detect & correct safety issues that compromise physical security and safety of yourself, team members, Bank customers, and/or anyone on the Bank's premises.
  • Prevent or detect & correct safety issues that compromise Bank's electronic systems integrity (including confidential information about the Bank's operations, customers' accounts, and other team members).
  • Prevent or detect & correct safety issues that compromise any team member, customer, and/or the Bank's privacy & reputation.
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