Part Time Teller I (Closing Shift)

SHELL FEDERAL CREDIT UNION•Deer Park, TX

4d•Onsite

About The Position

The Teller I is responsible for engaging with members, completing financial transactions, and offering products and services to enhance the member’s financial lives. This role requires adherence to all Shell FCU Service Commitments, Employee Creed, and Service Distinctions. The position involves maintaining knowledge of and compliance with applicable rules and regulations, including the Bank Secrecy Act, and completing required annual training. Tellers must perform duties in compliance with Shell FCU policies, procedures, philosophy, and standards, providing friendly, professional, and personal service to all members. The role necessitates working a rotating schedule of opening, closing, and Saturday shifts as needed.

Requirements

Six months of cash handling practice acquired through direct Credit Union/Banking or retail experience is preferred.
High school diploma or general education degree (GED).
Knowledge of Credit Union products and services.
Welcoming and helpful demeanor.
Professional verbal communication skills.
Ten-key calculator and basic computer skills.
Accuracy with numbers and attention to detail.
Courtesy, tact, and diplomacy.
Ability to work in an open-concept workspace/environment.
Must be able to work the rotating opening, closing and Saturday schedule, as needed.

Nice To Haves

Experience: Six months of cash handling practice acquired through direct Credit Union/Banking or retail experience is preferred.

Responsibilities

Receives and processes member financial transactions, including deposits, withdrawals, transfers, and loan payments.
Negotiates checks, processes Cash Advances and Western Union transactions, and processes coin tickets.
Works within assigned Teller I limits.
Prepares CTR & SAR worksheets as required.
Identifies and prevents fraud by understanding Shell FCU practices and procedures.
Handles cash and balances cash drawer daily.
Investigates and resolves out-of-balance conditions immediately.
Assists with preparing cash/coin shipments and orders for the branch.
May assist in training new staff or the further development of team members.
Assists members with service needs such as change of address, ATM & debit card issuance/maintenance, check orders, and safe deposit box inquiries.
Cross-sells Credit Union products and services based on member needs.
Understands and complies with all procedures related to logs, including dual control, vault buy/sells, night drop, and mail log.
Takes initiative to assist with problem-solving, troubleshooting, and providing support in all areas of the branch as needed.
Meets/exceeds personal and branch goals.
Assists the team with daily responsibilities, including opening and closing procedures.
Balances the coin machine, vault, ATM, and card machine daily; closes the SDB vault.
Willing to assist the team at other branch locations if needed.
Performs additional duties as assigned.