Teller I - Main Branch

Lea County State Bank•Hobbs, NM

4d•$14 - $20•Onsite

About The Position

This position is responsible for handling customer transactions, maintaining cash drawer security, and providing customer service. The role involves paying and receiving cash, processing deposits, keeping records of money, preparing general ledger entries, and accepting loan payments. A key aspect of the job is maintaining control and security of the assigned cash drawer, ensuring daily balancing, and adhering to internal bank audit requirements to meet set balancing standards. The position also requires basic knowledge of issuing and maintaining records of negotiable instruments such as bank drafts, cashier's checks, and bonds, as well as travel gift cards. Additionally, the role includes other teller duties such as completing monthly certifications, CTRs, and account analysis. Opening and closing vaults with a Teller II or supervisor is also part of the responsibilities. The Teller I is expected to utilize brochures and product information to provide customer service and cross-sell bank services, and attend all teller and staff meetings. A critical component of the role is ensuring the Safety & Security of all team members, customers, and the Bank by performing duties safely, maintaining situational awareness, reporting unusual activity, complying with security policies and procedures, completing information security training, and handling suspicious emails appropriately. This awareness and action are crucial for preventing or detecting and correcting safety issues, maintaining the integrity of the Bank's electronic systems, and protecting the privacy and reputation of the Bank, its customers, and its team members.

Requirements

Basic knowledge of issuing, accepting, and maintaining records of negotiable instruments such as bank drafts, cashier's checks, and bonds, and travel gift cards.
Basic knowledge of additional teller duties within the department including but not limited to completing monthly certifications, CTR's and account analysis.
Ability to open and close vaults with Teller II or supervisor.
Ability to utilize brochures and product information to provide customer service and cross-sell bank services.
Attend all teller and staff meetings.
Ensure the Safety & Security of all team members, customers, the Bank, and personally.
Perform duties in a manner that ensures your safety and the safety of other team members.
Maintain situational awareness in your environment and alert your supervisor, manager, or another Bank Officer immediately of any unusual, suspicious, hazardous, harassing, or disrespectful activity in the Bank by other team members, customers, or others on Bank premises, OR situations or circumstances that could compromise team member, customer, or others safety, security, or privacy.
Understand and comply with Bank security policy and procedures.
Complete all assigned monthly information security training within established timeframes and apply training concepts in the performance of your duties.
Recognize and appropriately handle all suspicious, questionable, or compromising e-mails whether simulated or real.
Understand and comply with other Bank Policies and Procedures relevant to Safety and Information Technology.

Responsibilities

Pay and receive cash, deposits, keep records of money, prepare general ledger entries, and accept loan payments.
Maintain control and security of assigned cash drawer, daily balancing, and teller station by adhering to internal bank audit requirements.
Meet set balancing standards.
Issue, accept, and maintain records of negotiable instruments such as bank drafts, cashier's checks, and bonds, and travel gift cards.
Complete monthly certifications, CTR's and account analysis.
Open and close vaults with Teller II or supervisor.
Utilize brochures and product information to provide customer service and cross-sell bank services.
Attend all teller and staff meetings.
Ensure the Safety & Security of all team members, customers, the Bank, and personally.
Perform duties in a manner that ensures your safety and the safety of other team members.
Maintain situational awareness in your environment and alert your supervisor, manager, or another Bank Officer immediately of any unusual, suspicious, hazardous, harassing, or disrespectful activity in the Bank by other team members, customers, or others on Bank premises, OR situations or circumstances that could compromise team member, customer, or others safety, security, or privacy.
Understand and comply with Bank security policy and procedures.
Complete all assigned monthly information security training within established timeframes and apply training concepts in the performance of your duties.
Recognize and appropriately handle all suspicious, questionable, or compromising e-mails whether simulated or real.
Understand and comply with other Bank Policies and Procedures relevant to Safety and Information Technology.