Teller I

Great Southern Bank • Iola, KS

8h • $14 - $15

About The Position

The Teller I provides customer service, makes product referrals, and meets Banking Center Associate Standards. The role processes financial transactions accurately and promptly, maintains security of assigned cash, balances daily transactions, and verifies cash totals. The teller represents the bank professionally, maintains customer confidentiality, and follows bank policies, procedures, and applicable banking regulations. The schedule is Monday through Friday, 7:40 a.m. to 5:40 p.m., and every other Saturday, 7:40 a.m. to 12:15 p.m., for a total of 40 hours.

Requirements

• High school diploma or GED.
• 0 to 6 months of related experience or training.
• Regular use of desktop or laptop computers, basic operating systems, and specialized software systems.
• Basic experience with alphanumeric data entry, PowerPoint, Excel, and word processing.
• Ability to add, subtract, multiply, and divide.

Nice To Haves

• Prior banking or cash-handling experience is preferred.

Responsibilities

• Represent the bank courteously and professionally, apply the 5 Winning Ways of Customer Service, and meet or exceed Secret Shop score expectations.
• Maintain working knowledge of bank services and products, refer customers appropriately, meet referral expectations, and use the CRM program accurately.
• Balance daily transactions, verify cash totals, locate cash differences, and ensure differences are documented and reviewed.
• Process transactions efficiently and accurately while meeting or exceeding POD error expectations.
• Protect the confidentiality of customer account information and facility security codes; implement bank security policies and procedures and attend annual BSA and Security training.
• Comply with and implement bank policies and procedures, and maintain working knowledge of applicable banking regulations.
• Maintain reliable attendance, punctuality, and professional appearance; communicate clearly through in-person, phone, email, and written correspondence; and follow applicable banking rules, regulations, and laws, including BSA/AML.
• Perform other related duties as required or assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED