Teller I

Elevations Credit Union • Lafayette, CO

23h • $19 - $24 • Onsite

About The Position

As part of the Elevations Credit Union branch team, the Teller I is often the face of Elevations for members. The role provides account transaction services and engages members to understand other financial needs. The Teller I helps create positive member experiences by providing accurate, timely, and professional service.

The position is based on-site at the Elevations Credit Union Lafayette Branch. It operates in an office setting and routinely uses standard office equipment. A personal smartphone is required for multi-factor authentication. This is a full-time, 40-hour-per-week, non-exempt role. Days of work are Monday through Saturday.

Requirements

• At least 6 months of experience successfully managing customer service interactions in a fast-paced environment.
• Education equivalent to a high school diploma.
• Proficiency in Microsoft Word and Excel.
• A personal smartphone is required for multi-factor authentication.

Nice To Haves

• Bilingual English/Spanish speaking ability; a $150 monthly bilingual bonus is available after passing an aptitude assessment.

Responsibilities

• Demonstrate Elevations Credit Union’s core values: Integrity, Respect, Passion, Creativity, and Excellence.
• Engage members using the PEAK’T Service Model, explore relevant solutions, and refer members to internal partners as appropriate.
• Process account deposits, withdrawals, payments, and other teller transactions promptly and accurately.
• Complete daily teller operations, including cash balancing, opening and closing tasks, and supporting periodic cash-control and operational audits.
• Develop interpersonal relationships that help members feel valued.
• Comply with applicable federal and state laws and regulations, including the Bank Secrecy Act.
• Follow processes and procedures to protect members and Elevations Credit Union from fraud and loss.

Benefits

• Four weeks of paid time off for full-time employees.
• Work anniversary paid time off.
• Paid volunteer time off.
• Twelve paid holidays.
• Medical, dental, and vision plans with employer contributions to a Health Savings Account.
• Up to a 4% match on 401(k) contributions.
• Up to twelve weeks of fully paid parental leave.
• Employee Assistance Program with personalized care options for the household.
• LinkedIn Learning and career and leadership development programs.
• Job shadowing and a mentor program.
• Tuition reimbursement up to $5,250 per year.
• Annual bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED