Teller I/II (Full Time) - Hamilton Branch

Current • Baltimore, MD

5d • Onsite

About The Position

MECU is a not-for-profit financial institution committed to helping its members and community by offering high-quality financial products and services. MECU’s success in empowering our members to improve their financial well-being and live better dates back to 1936. We seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live. WE NEVER COMPROMISE THE MEMBER EXPERIENCE - our goal is to provide the absolute best member experience in all interactions and is the number one factor that we use to differentiate ourselves from our competition.

POSITION SUMMARY: TELLER I Under general supervision, perform limited transactional duties to serve members by receiving or paying out funds with a high degree of accuracy and efficiency using a computer. A service professional with a passion to exceed the expectations for each member served when meeting the established transactional goals. Provides basic cash receipt and payment services to the member in accordance with credit union policies and procedures. Maintain accurate transactional records and balance each day’s cash drawer according to the Teller Accuracy Guidelines. Refer members to Member Service Representative to obtain products information and/or services that best meet their financial needs. Watchfulness for all counterfeit monetary instruments.

TELLER II Under general supervision, efficiently perform limited and routine transactional duties to serve member using a computer while meeting the established transactional goals. A professional with a passion to exceed expectations of each member served. Provides basic cash receipt and payment services to the member in accordance with credit union policies and procedures. Maintain accurate transactional records and balance each day’s operation according to the Teller Accuracy Guidelines. Refers members to Member Service Representatives to obtain product information and /or services that best meet their financial needs. Serves as a mentor (teller trainer) for newly hired Teller I incumbents and knowledge of basic new member account opening processes. Understand and ability to explain ATM operations and online banking features. Remains watchful to protect against fraud and counterfeit monetary instruments.

Requirements

• High School Diploma (general studies) – Required
• GED – In Lieu of H.S. Diploma
• Teller I - Six (6) months Cash Handling/Sales/Customer Service/Teller Experience - Required
• Teller II - Twelve (12) months Cash Handling/Sales/Customer Service/Teller Experience – Required
• Adherence to BSA, Privacy Act & Elder Abuse reporting is a REQUIREMENT.
• Proficient written and oral communication skills.
• Ability to Learn and Apply Procedures.

Responsibilities

• Perform limited transactional duties to serve members by receiving or paying out funds with a high degree of accuracy and efficiency using a computer.
• Provide basic cash receipt and payment services to the member in accordance with credit union policies and procedures.
• Maintain accurate transactional records and balance each day’s cash drawer according to the Teller Accuracy Guidelines.
• Refer members to Member Service Representative to obtain products information and/or services that best meet their financial needs.
• Watchfulness for all counterfeit monetary instruments.
• Serve as a mentor (teller trainer) for newly hired Teller I incumbents and knowledge of basic new member account opening processes.
• Understand and ability to explain ATM operations and online banking features.
• Remains watchful to protect against fraud and counterfeit monetary instruments.

Benefits

• Medical, Dental, and Vision Coverage
• 401(k) Plan with Employer Match
• Company-Paid Insurance: short-term disability, long-term disability, and life insurance
• Tuition Assistance
• Employee Assistance Program (EAP)
• Parking Discounts
• Long-Term Care Insurance
• Time Off: annual, sick leave, sick and safe leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED