Teller I (Bilingual — Spanish)

Enterprise Bank & Trust•Kansas City, MO

76d•Onsite

About The Position

Enterprise Bank & Trust is seeking a Teller I who is bilingual in Spanish. This role provides prompt, efficient, and friendly services to clients, processing various transactions including significant cash handling. The bank is committed to entrepreneurship, community success, and associate growth, offering a range of benefits and professional development opportunities. Voted a Best Bank to Work For multiple years, Enterprise Bank & Trust aims to guide people to a lifetime of financial success.

Requirements

Strong math and problem solving skills.
Excellent interpersonal and customer service skills with the ability to cross sale products and services.
Must maintain confidentiality of client transactions and bank records.
Team-oriented, possess a positive attitude and work well with others.
Strong oral and written communication skills.
Ability to operate standard office equipment, such as, computer work stations, calculators, and copier.
Ability to prioritize; handle multiple tasks; and work independently.
Strong organizational skills and detail-oriented with high degree of accuracy.
High School diploma or equivalent required.
Customer service experience required.
Skilled in operation of a personal computer, including Microsoft Word and Excel. Google Suite IBS Salesforce.

Nice To Haves

Willingness to travel to other locations as necessary for branch coverage.
Experience working in an environment with individual and team goals preferred.
One year of cash handling experience preferred.

Responsibilities

Accurately processing debit and credit transactions in compliance with established policies and procedures while maintaining an acceptable balance record.
Responding to clients’ needs and inquiries in a courteous and friendly manner.
Performing minor account maintenance tasks, as trained and assigned per branch needs, including but not limited to, address changes, debit card maintenance & check ordering.
Referring customers to an internal team of experts when additional financial goals and needs are recognized.
Educating clients on bank technology, such as mobile and online banking, ATM and ITM.
Assisting branch and fellow team members by achieving goals and sharing responsibility of daily tasks.
Ensuring safe and sound banking practices, including adherence to all applicable laws and regulations.
Assisting in opening and closing the branch, following procedures set by corporate security.
Performing other miscellaneous duties as assigned.