Teller/Customer Service Representative

Houghton State Bank • Red Oak, IA

1d • Onsite

About The Position

Conduct teller service transactions in a courteous, accurate and efficient manner. Reconcile and balance teller drawer, mail drop and night depository. Investigate discrepancies and make corrections as needed. Assist with routine tasks from other departments when appropriate. Provide superior customer service, analysis and consultation for deposit customers both as a Teller and as needed, a Customer Services Representative. Exhibit professional behavior and promote positive working relationships.

Requirements

• Six months direct experience in customer service and cash handling.
• Ability to relate to customers in a courteous and professional manner.
• Ability to learn new skills.
• Ability to maintain confidential information.
• Ability to produce accurate results.
• Ability to lift up to 20 lbs.
• Ability to stand on your feet for long periods of time.
• Must be able to maintain personal finances responsibly.
• Exhibits emotional maturity/common sense.
• Ability to travel to various branches as needed to fill in position.

Nice To Haves

• Knowledge of computer software, including Microsoft Office Suite.
• Ability to work in a fast paced environment.

Responsibilities

• Conduct teller service transactions in a courteous, accurate and efficient manner.
• Reconcile and balance teller drawer, mail drop and night depository.
• Investigate discrepancies and make corrections as needed.
• Assist with routine tasks from other departments when appropriate.
• Provide superior customer service, analysis and consultation for deposit customers both as a Teller and as needed, a Customer Services Representative.
• Exhibit professional behavior and promote positive working relationships.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees