About The Position

Gate City Bank is hiring a part-time Customer Service Representative to join our retail banking team at our Dickinson Cashwise office. This role is ideal for someone who enjoys working with people, values accuracy, and wants to make a difference through exceptional service.

Requirements

  • High school diploma or equivalent required.
  • 1-2 years of customer service, cash handling, or sales experience strongly preferred.
  • Strong attention to detail and a passion for accuracy.
  • Enthusiasm for creating positive customer experiences.

Responsibilities

  • Deliver top-notch service by assisting customers with financial transactions and identifying ways to make banking simpler and more rewarding for them.
  • Open new accounts and educate customers about our innovative products and services.
  • Balance your cash drawer with precision and accuracy.
  • Follow established policies, procedures, and service standards.

Benefits

  • Competitive Pay: The starting pay range for this position is between $20.25- $21.25per hour, with an additional $5/hr for Saturday shifts.
  • Career Growth: Clear pathways for career advancement and promotional opportunities.
  • Part-Time Hours: Convenient hours for busy schedules, guaranteed 15 – 19 hours each week at our Dickinson Cashwise Office!
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