Member Service

Christian Financial Credit Union•Sterling Heights, MI

12d•Onsite

About The Position

We are looking for an upbeat friendly person to add to our Novi Branch team! Tellers at CFCU are an integral part of providing the exceptional member experience we strive for- our tellers are the face of CFCU! Tellers process deposits and withdrawals with cash, checks, and other negotiable instruments; answer account inquiry questions through our core operating system; ensure internal policies and procedures are met regarding transactions and the collection of negotiable instruments, the correct handling of cash and coin, and rules and regulations required to state and federal law. Tellers also help to build positive member relationships by educating members about the products and services that will benefit their financial well-being.

Requirements

Upbeat and friendly demeanor
Ability to process deposits and withdrawals
Ability to answer account inquiry questions
Knowledge of internal policies and procedures
Knowledge of correct cash and coin handling
Knowledge of state and federal law regulations
Ability to build positive member relationships
Ability to educate members about products and services

Responsibilities

Process deposits and withdrawals with cash, checks, and other negotiable instruments
Answer account inquiry questions through our core operating system
Ensure internal policies and procedures are met regarding transactions and the collection of negotiable instruments, the correct handling of cash and coin, and rules and regulations required to state and federal law
Build positive member relationships by educating members about the products and services that will benefit their financial well-being