Teller CSR

Pendleton Community Bank, IncMoorefield, WV
Onsite

About The Position

The Teller/CSR position at the Moorefield Office is responsible for processing deposits, withdrawals, and payments in a professional and courteous manner according to established guidelines. This role also involves opening new accounts, providing service and performing maintenance on existing accounts, assisting with safe deposit box entries, answering customer inquiries (both internal and external), and directing calls. Additionally, the Teller/CSR will be responsible for cross-selling products, resolving customer concerns, and being attentive to customer needs.

Requirements

  • High School Diploma or equivalent
  • Excellent time management skills
  • Attentive to detail
  • Good verbal and written communication skills
  • Strong interpersonal skills
  • Ability to work independently as well as complete projects using a team approach
  • Basic computer skills
  • Ability to handle multi-task situations

Nice To Haves

  • Experience in a community bank environment
  • Cash handling experience

Responsibilities

  • Processing deposits, withdrawals, and payments in a professional and courteous manner according to established guidelines.
  • Opening new accounts.
  • Providing service and performing maintenance on existing accounts.
  • Assisting with safe deposit box entries.
  • Answering customer (both internal and external) inquiries.
  • Answering and directing calls.
  • Cross selling products.
  • Resolving customer concerns.
  • Being attentive and alert to the needs of the customers.
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