Teller CSR

Pendleton Community Bank • Petersburg, WV

3d • Onsite

About The Position

The Teller/CSR position at the Petersburg office is responsible for processing deposits, withdrawals, and payments accurately and courteously, opening new accounts, providing service and performing maintenance on existing accounts, assisting with safe deposit box entries, answering customer inquiries, directing calls, cross-selling products, and resolving customer concerns. The role requires attentiveness to customer needs.

Requirements

• High School Diploma or equivalent
• Excellent time management skills
• Attentiveness to detail
• Good verbal and written communication skills
• Strong interpersonal skills
• Ability to work independently as well as complete projects using a team approach
• Basic computer skills
• Ability to handle multi-task situations

Nice To Haves

• Experience in a community bank environment
• Cash handling experience

Responsibilities

• Processing deposits, withdrawals, and payments in a professional and courteous manner according to established guidelines
• Opening new accounts
• Providing service and performing maintenance on existing accounts
• Assisting with safe deposit box entries
• Answering customer (both internal and external) inquiries
• Answering and directing calls
• Cross selling products
• Resolving customer concerns
• Being attentive and alert to the needs of the customers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED