Teller- Bilingual

GREAT BASIN FEDERAL CREDIT UNION • Reno, NV

2d • Onsite

About The Position

The bilingual teller creates a remarkable experience consistent with our brand personality, core values, service promises, mission, and vision with all internal and external relationships. Perform a wide range of transactions to serve members by receiving or paying out funds with high accuracy. Maintain accurate transactional records. Provide a variety of member savings, share draft/checking, and credit account transactions. Make referrals to the appropriate credit union department or team member with the intention of increasing member loyalty.

Requirements

• High School diploma or GED equivalent
• Strong knowledge of language and cultural differences amongst Spanish-speaking countries
• 1 year in a customer service capacity which included cash handling experience, preferably in a credit union, bank, or other financial institution
• Operate a personal computer and associated windows-based software
• Operate standard office equipment such as fax, copy and 10-key adding machines
• Provide service to all members in the lobby in a timely manner
• Perform minor math calculations
• Organize time and duties effectively
• Communicate effectively and professionally with members and the public
• Work independently and quickly
• Pay attention to details, be proficient and accurate
• Be flexible and handle more than one task at a time

Nice To Haves

• Knowledge of credit union products, services, and policies

Responsibilities

• Perform a wide range of transactions to serve members by receiving or paying out funds with high accuracy.
• Maintain accurate transactional records.
• Provide a variety of member savings, share draft/checking, and credit account transactions.
• Make referrals to the appropriate credit union department or team member with the intention of increasing member loyalty.
• Handle cash accurately.
• Cross sell in order to achieve established goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED