Teller- Bilingual

GREAT BASIN FEDERAL CREDIT UNION • Reno, NV

2d • $19 - $0 • Onsite

About The Position

At Great Basin Federal Credit Union, joining our team means becoming part of a culture that feels like family. We are committed to being member-loved by prioritizing relationships and creating meaningful connections, reflecting our passion for teamwork and shared success. We achieve this by: Stepping into our members’ shoes, understanding their feelings and perspectives. Taking ownership, finding solutions, and following through. Going above and beyond to impress our members and each other. Being knowledgeable, accurate, and efficient. Acting with integrity and professionalism. Showing genuine appreciation. Guided by these service promises, we’ve expanded into 13 counties across Northern Nevada and continue to grow. If you’re passionate, collaborative, and ready to make a difference, we’d love to meet you! The bilingual teller creates a remarkable experience consistent with our brand personality, core values, service promises, mission, and vision with all internal and external relationships. Perform a wide range of transactions to serve members by receiving or paying out funds with high accuracy. Maintain accurate transactional records. Provide a variety of member savings, share draft/checking, and credit account transactions. Make referrals to the appropriate credit union department or team member with the intention of increasing member loyalty.

Requirements

• High School diploma or GED equivalent
• Strong knowledge of language and cultural differences amongst Spanish-speaking countries
• 1 year in a customer service capacity which included cash handling experience, preferably in a credit union, bank, or other financial institution
• Knowledge of credit union products, services, and policies
• Ability to operate a personal computer and associated windows-based software
• Ability to operate standard office equipment such as fax, copy and 10-key adding machines
• Ability to provide service to all members in the lobby in a timely manner
• Ability to perform minor math calculations
• Ability to organize time and duties effectively
• Ability to communicate effectively and professionally with members and the public
• Ability to work independently and quickly
• Ability to pay attention to details, be proficient and accurate
• Ability to be flexible and handle more than one task at a time
• Ability to handle cash accurately
• Ability to cross sell in order to achieve established goals

Responsibilities

• Perform a wide range of transactions to serve members by receiving or paying out funds with high accuracy.
• Maintain accurate transactional records.
• Provide a variety of member savings, share draft/checking, and credit account transactions.
• Make referrals to the appropriate credit union department or team member with the intention of increasing member loyalty.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED