Telephonic Case Manager

Enlyte•UNAVAILABLE, UNAVAILABLE
•Remote

About The Position

Enlyte is seeking a Telephonic Case Manager to support injured or disabled people as they recover from workplace injuries or auto accidents. This full-time, flexible work-from-home position may be based anywhere in the U.S. A compact RN license is required. The role involves coordinating with treating physicians and providers, employers, customers, legal representatives, and injured or disabled people to create and implement treatment plans that support appropriate return to work, cost-effective healthcare, maximum medical recovery, and optimal functioning. The position also requires reliable transportation for in-person appointments within the assigned geography and reliable internet access. The case manager applies case management standards and clinical knowledge to assess recovery, advise on treatment plans, coordinate care, and evaluate progress. The role includes independent workload management, preparing customer status updates, and assisting with training or orientation of new staff when requested. Enlyte offers workers’ compensation case management training and home office equipment. The expected annual base pay is $84,000–$86,000, depending on geographic market and factors such as skills, experience, and education.

Requirements

  • Associate degree or bachelor’s degree in nursing or a related field.
  • Active Registered Nurse (RN) license in good standing.
  • Compact RN license required.
  • URAC-recognized case management certification: CCM, CDMS, CRC, CRRN, COHN, COHN-S, RN-BC, ACM, CMAC, or CMC.
  • Ability to advocate recommendations effectively with physicians or providers, employers, and customers.
  • Ability to work independently.
  • Basic computer skills, including Excel, Word, and Outlook Email.
  • Proficient grammar, sentence structure, and written communication skills.
  • Reliable transportation and ability to travel to in-person appointments with injured workers in the assigned geography.
  • Reliable internet access.

Nice To Haves

  • Two or more years of clinical practice preferred.
  • Workers’ compensation-related experience preferred.

Responsibilities

  • Apply case management standards of practice with appropriate knowledge, skills, and competency.
  • Use knowledge of injuries, medications, comorbidities, treatment options and alternatives, and job duties to advise on treatment plans.
  • Interview disabled persons to assess overall recovery and whether injuries or conditions are occupational or non-occupational.
  • Collaborate with treating physicians and providers and use available resources to create and implement individualized treatment plans.
  • Work with employers and physicians to modify job duties where practical to facilitate an early return to work.
  • Evaluate and modify case goals based on the injured or disabled person’s improvement and treatment effectiveness.
  • Independently manage workload, prioritize cases, and determine effective case management approaches.
  • Prepare status updates for submission to customers.
  • Assist with training or orientation of new staff as requested.
  • Perform other duties as assigned.
  • Travel to and attend in-person appointments with injured workers in the assigned geography.

Benefits

  • Comprehensive benefits program.
  • 24 days of paid vacation and holidays in the first year, plus sick days.
  • Home office equipment, including a laptop and desktop monitor.
  • Mileage and travel reimbursement.
  • Employee Assistance and Referral Program.
  • Hands-on workers’ compensation case management training.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Health Savings Accounts and Flexible Spending Accounts.
  • Life and AD&D insurance.
  • 401(k).
  • Tuition reimbursement.
  • Resources that encourage healthier living.
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