Telemonitor Technician-1
About The Position
The Telemonitor Technician provides continuous observation and surveillance of assigned patients. The monitor staff will verbally redirect the patient from engaging in any at risk behaviors by verbal direction using the communication device. If verbal direction is not successful, the monitor staff will call the assigned Ava Sure phone and make the nursing staff aware of the patient behavior. If the patient requires immediate intervention the Stat alarm will be sounded. Monitor staff will be knowledgeable and abide by patient and the HFSC’s confidentiality and related hospital policies. The Telemonitor Technician will be responsible for troubleshooting camera issues and setting up the camera in patient rooms. The Telemonitor will report any camera concerns or down time to the Ava Sure manager or shift manager immediately.
Requirements
- High school graduate or G.E.D.
- General knowledge of the hospital setting.
- Ability to work independently.
- Ability to read, write and understand directions in English.
- Ability to communicate clearly and effectively.
- Basic Computer knowledge.
Nice To Haves
- One-year work experience in a hospital environment.
- Certification (Nurse Assistant / Medical Assistant).
- Direct patient care experience.
Responsibilities
- Provides continuous observation and surveillance of assigned patients.
- Verbally redirects patients from engaging in at-risk behaviors.
- Notifies nursing staff if verbal redirection is unsuccessful or if immediate intervention is required.
- Troubleshoots camera issues and sets up cameras in patient rooms.
- Reports camera concerns or downtime to the Ava Sure manager or shift manager immediately.
- Abides by patient and HFSC confidentiality and related hospital policies.
- Signs into and out of the Ava Sure monitoring system, completing a start-of-shift checklist.
- Provides dedicated attention to observing patients without distractions.
- Secures backup when leaving the monitoring station.
- Demonstrates understanding and proficiency in the use of AvaSure software.
- Maintains visual observation at all times.
- Provides patient explanations as necessary but does not counsel or provide opinions.
- Quickly communicates patient behavioral changes with hospital staff.
- Participates in report with on-coming monitor staff.
- Maintains documentation of all patients on monitor.
- Reviews and shares pertinent information and behaviors.
- Provides floor staff with timely information when a patient appears to pose a threat to themselves or others.
- Participates in collaborative identification and reporting of patient safety issues.
- Assures patient environment safety.
- Seeks assistance with removal of any potential safety hazard from the room and reports findings to appropriate staff members.
Benefits
- Employer-subsidized medical and dental
- Vision insurance
- 403(b) retirement savings plan with an employer match of up to 6%
- Paid time off
- Employer-paid life insurance
- Short-term and long-term disability insurance
- Health Savings Account (HSA) with employer contributions
- Flexible Spending Accounts (FSA)
- Employee Assistance Program (EAP)
- Tuition reimbursement
- Professional development opportunities
- Voluntary benefits, including pet insurance
- Employee wellness programs with access to onsite fitness and aquatics center
- Employee referral bonus program
- Meaningful employee recognition and appreciation initiatives
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
