Telemetry Systems Integration Engineer

Parraid LLC•Hollywood, MD
•$105,000 - $155,000

About The Position

Parraid is seeking an experienced Telemetry Systems Integration Engineer to plan, design, develop, test, and deploy complex systems. The role integrates hardware and software components to meet company and client requirements and technical specifications. It includes production integration and debugging, customer and applications engineering support, systems engineering and licensing, research and qualification of software, acceptance and certification testing, sales and marketing demonstrations, engineering test support, and assistance with business line proposals, pricing, and product roadmaps. The engineer will also troubleshoot and document systems, provide technical support and training, and help evaluate and test solutions for evolving customer requirements and research and development efforts. The job location is negotiable; Parraid is headquartered in Hollywood, Maryland. This is a full-time, regular position. A minimum of seven years of experience is required. Applicants need a four-year bachelor's degree in computer science or computer engineering, or at least ten years of equivalent technical experience in a professional setting. Minimal travel is required, and the candidate must be able to qualify for a U.S. DoD Secret Clearance.

Requirements

  • At least seven years of experience.
  • A four-year bachelor's degree in computer science or computer engineering, or at least ten years of equivalent technical experience in a professional setting.
  • Must be able to qualify for a U.S. DoD Secret Clearance.
  • Ability to communicate clearly and concisely.
  • Expertise in software, hardware, network connections, SQL databases, APIs, and various data formats.
  • Proficiency with integration platforms, middleware, and potentially specific technologies.
  • Ability to diagnose complex technical failures and develop effective solutions.
  • Ability to work in cross-functional teams and communicate effectively.
  • Ability to demonstrate and present products to clients and solicit feedback to understand customer needs.
  • Ability to deliver on multiple competing priorities with little supervision.
  • Knowledge of relevant telemetry standards and concepts.

Nice To Haves

  • Proficiency with, and ability to provide instruction on, installation, operation, and employment of Parraid Telemetry Data Systems products.
  • Proficiency with underlying mechanical and electrical principles, including installation and wiring techniques.

Responsibilities

  • Understand user needs and business objectives to design appropriate system integrations.
  • Create detailed integration plans, architectures, and solutions for new and existing systems.
  • Create batch files and configuration scripts to integrate hardware and software components.
  • Implement and execute tests, verify functionality, identify integration issues, and resolve them.
  • Collaborate with software developers, hardware engineers, production technicians, and business line managers.
  • Monitor system performance and ensure integrations adhere to industry standards and regulations.
  • Maintain comprehensive logs of system capability and performance tests.
  • Document integrated systems and provide technical support and training to staff.
  • Integrate, build, and debug systems for production products.
  • Provide applications engineering support, including onsite customer troubleshooting when necessary.
  • Review and support hardware service calls; support return merchandise authorization (RMA) system solutions and repairs.
  • Debug legacy printed circuit board assemblies to the component level.
  • Manage software licensing for customer systems, research and qualify Microsoft Windows software for product lines, and configure OEM licensing with Microsoft for resale.
  • Create and maintain Parraid-specific controlled OBEE images for production systems and create assembly instructions for software products.
  • Set up equipment and laboratory spaces for research and development, and manage ISP agreements for lab networks based on required usage.
  • Perform first-time product acceptance testing against system specifications and support third-party certification testing as needed.
  • Create proof-of-concept demonstrations; build and verify sales demo units; configure customer loaner systems and track demo and loaner systems outside the company.
  • Support in-person trade shows, marketing product photography, and customer training by preparing training systems, including laptops and Amazon Workspaces.
  • Provide Field Engineers with clear instructions for onsite upgrades, builds, and repairs.
  • Manage software and hardware testing assets; create and update system images every six months for products and operating-system platforms.
  • Create software and hardware test platforms and help conduct acceptance test procedures for software releases as needed.
  • Assist Business Line Managers with quotes for upgrades and new customer systems, proposals, compliance matrices, and system and hardware product roadmaps.
  • Support product pricing by updating labor estimates, vendor quotes, engineering part numbers, and bill-of-material components, and managing component obsolescence.
  • Research, evaluate, and test new systems to support evolving customer requirements and research and development efforts.

Benefits

  • Employer-shared medical, dental, and vision insurance.
  • Numerous voluntary benefits to choose from.
  • 401(k) plan.
  • Paid leave.
  • Eleven paid holidays.
  • Awesome and rewarding culture.
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