Telemarketer - State Farm Agent Team Member
About The Position
As a Telemarketer, you will play a key role in helping our agency connect with prospective customers and create opportunities for our licensed sales team. This position is focused on outbound follow-up with internet leads, quote requests, cross-sell opportunities, aged leads, and prospects who need additional contact attempts. This role is all about persistence, communication, and creating momentum. You’ll spend most of your time making outbound calls, sending texts, following up with prospects, setting appointments, and transferring interested customers to licensed team members for coverage discussions and quotes. This is not a sales or licensed insurance role. You will not discuss coverage details, pricing, or sell insurance products directly.
Requirements
- Comfortable spending a large portion of the day on the phone
- Positive attitude with strong persistence and follow-through
- Organized, dependable, and coachable
- Strong verbal and written communication skills
- Ability to handle rejection professionally and stay motivated
Nice To Haves
- Spanish bilingual skills are a major plus
Responsibilities
- Follow up with internet leads and quote requests
- Make outbound calls and send text messages to prospective customers
- Set appointments for licensed sales team members
- Transfer qualified interested prospects to licensed producers
- Track follow-up activity and maintain organized lead notes
- Consistently work through assigned lead lists and follow-up tasks
- Help keep the agency pipeline active and moving forward
Benefits
- Bonus based on performance
- Flexible schedule
- Opportunity for advancement
- Training & development
- Bonus opportunities for qualified life insurance call transfers
- Additional performance bonuses based on activity, dial volume, contact rate, consistency, and appointment setting results
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
