Telehealth Technician (CI-1.0)
About The Position
The Telehealth Technician prepares telehealth units for installation and de-installation in client's homes. This position, also, provides education in the use of equipment and troubleshoots the units, as required. Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve.
Requirements
- High School Diploma/GED
- Driver's License
- Auto Insurance
- Cardiopulmonary Resuscitation (CPR)- American Heart Association
Nice To Haves
- 1 year Customer Related Employment Experience
Responsibilities
- Cleans telehealth units, checks units to ensure they contain all components and prepares units for assignment.
- Educates patients and caregivers in-person and by phone on the use of telehealth units.
- Installs telehealth units in the client's home.
- Provides troubleshooting and maintenance for telehealth units, contacting vendor as required.
- Ensures proper documentation of delivered equipment.
Benefits
- Comprehensive benefit offerings
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
