Telecommunicator Specialist

WakeMed Health & Hospitals • Raleigh, NC

13d • Onsite

About The Position

Responsible for receiving and dispatching 9-1-1 and non-emergency requests for law enforcement responses and/or patient transport. Evaluates and prioritizes calls for service and dispatch the appropriate personnel and equipment. Using a computer aided dispatch (CAD) system, monitors and updates Campus Police units. Using the RCS 800 Mhz radio system, monitors several frequencies, transmits vital response information to the field units, and processes field requests as they are received. Maintains situational awareness for weather and other incidents in the area to keep field units and management appraised of any noteworthy activity. Maintains and updates several reference logs in the Communications Center and performs other duties as assigned. Certified Flight Communicator within one year of hire required.

Requirements

• 1 Year Telecommunications In Law Enforcement And Dispatch - Emergency Required
• High School Diploma or Equivalent Required

Nice To Haves

• Associate's Degree Related Field Preferred

Responsibilities

• Receiving and dispatching 9-1-1 and non-emergency requests for law enforcement responses and/or patient transport.
• Evaluating and prioritizing calls for service and dispatching the appropriate personnel and equipment.
• Using a computer aided dispatch (CAD) system, monitors and updates Campus Police units.
• Using the RCS 800 Mhz radio system, monitors several frequencies, transmits vital response information to the field units, and processes field requests as they are received.
• Maintaining situational awareness for weather and other incidents in the area to keep field units and management appraised of any noteworthy activity.
• Maintaining and updating several reference logs in the Communications Center.
• Performing other duties as assigned.
• Obtaining Certified Flight Communicator certification within one year of hire.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED