Telecommunications Technician

Oneida Innovations GroupVerona, NY
Onsite

About The Position

Oneida Innovations Group is currently seeking a Full-Time Telecommunications Technician to join our team! This role involves a wide range of responsibilities related to telecommunications systems, including phone systems, wiring, alarms, and surveillance equipment. The technician will be responsible for installation, maintenance, troubleshooting, programming, and user training across various technologies.

Requirements

  • High school diploma or GED.
  • Minimum of five years experience in communications.
  • Knowledge of Northern Option 11 and/or Option 81 and/or Meridian Mail.
  • Must be able to work with little or no supervision.
  • Must be proficient in Microsoft Word, Excel and communications software.
  • Must possess a valid NYS Driver's license.
  • Must be able to work a flexible work schedule, including some weekend hours.

Nice To Haves

  • Cable installation and management skills.
  • Experience in the termination of CAT5, Level 2 and coaxial cables.
  • Security systems background.

Responsibilities

  • Layout of phones for new construction.
  • Moves, adds and changes to phones.
  • Programming on Nortel 81C (name, authorization codes, class of service, ring, ACD-que).
  • Certifications on all components of switch and phones.
  • Troubleshooting phone and voicemail problems.
  • Training end users on phone and voicemail systems.
  • Maintenance on phones and switch.
  • Voicemail management: add/delete mailboxes, change passwords, train end users, troubleshoot problems.
  • Management of voicemail automated answering systems and mail menus.
  • Call accounting: monitor employee phone use, create departmental reports, track fraud.
  • Install new phone lines and take over existing phone lines on newly acquired land.
  • Record keeping: track location of jacks, pairs, phone numbers and update monthly.
  • Planning/working on special events (boxing events, concerts etc.).
  • Installation and termination of 50pr, 200r and 300pr cable on 110 blocks.
  • Wiring: CAT3, CAT5, CAT6.
  • Termination and certification of CAT3, CAT5 and CAT6.
  • Wire management, wire moldings, installation of basket tray, racks and termination blocks.
  • Outside cable splicing, underground cabling, outside plant (lightning protection, pedestals etc.).
  • Installation of all fiber optic cable (indoor and outdoor).
  • Fusion of fiber optic cables and terminations (ST & SC hot melt connectors).
  • Certification of fiber with OTDR's and other scanners to verify DB loss.
  • Installation of all gaming cables (RS422 and fiber duplex).
  • Installation and termination of all cable TV (RG6, RG11, RG59).
  • Bury outside cable, conduit and manholes.
  • Underground cable splicing.
  • Install and maintain all alarm equipment.
  • Monitor alarms and reporting.
  • Data entry for alarm systems (contacts, instructions, pass codes, panel information).
  • Quarterly, monthly maintenance cleaning of alarm equipment.
  • Quarterly training of Nation PD.
  • Design layout for new buildings complete with AutoCAD drawings.
  • Troubleshoot access control, burglar alarms, and fire alarms.
  • Input points, programming panels and monitoring equipment.
  • ABM and Radionics Certifications for on-going updates.
  • Installation and maintenance of digital and analog surveillance components (VCR's, quads, monitors, multiplexers etc.).
  • Clean all surveillance equipment quarterly.
  • Adds and layout for new construction of surveillance systems.
  • Train end users on surveillance systems.
  • Other duties as assigned.
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