Poly

General Dynamics Information Technology•Annapolis Junction, MD

21h•$39 - $53•Onsite

About The Position

Make meaningful contributions that fuel critical outcomes for some of the most complex government, defense, and intelligence projects. Join GDIT as a Telecommunications Technician for a career where your growth is just as important as the mission you support. As a telecommunications technician you will be trusted to work on specific technology.

Requirements

Associates of Arts/Associates of Science
3+ years of related experience
Troubleshooting of user profiles within the Skype for Business application and Active Directory
SupportIT ticketing system
Voice and Video Conferencing Systems
TS/SCI w/Poly clearance level
US citizenship required
Must be 8570 compliant with a Security + certification

Nice To Haves

Telecommunication Systems
Telecommunication Technologies
Teleconferencing Systems

Responsibilities

Serve as Tier 1 and Tier 2 support for configuration, troubleshooting, installation, or removals of Voice and Video endpoints.
Serve as Tier 1 and Tier 2 support for configuration, troubleshooting of user profiles within the Skype for Business application and Active Directory.
Responsible for creation, modification, and removal of Voicemail user profiles on the Voice Infrastructure.
Responsible for configuration of the Voice and Video Conferencing Systems.
Responsible for responding to security incident reports.
Works with customer tickets in the SupportIT ticketing system.

Benefits

401K with company match
Competitive pay
Paid time off
Variety of medical plan options
Dental plan options
Vision plan
Full flex work weeks where possible
Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance.