Telecommunications Systems Administrator Sr

Lower Colorado River Authority (LCRA)•Austin, TX

12d•Onsite

About The Position

Our telecommunications operations team powers the lifeline for Central Texas customers! We keep law enforcement, fire fighters, and EMS moving with dependable P25, OpenSky, and Private LTE networks. When a disaster strikes and every second counts, you are the hidden lifeline behind the screens. As a Telecom Systems Administrator Sr, your hands shape the invisible web of radio identifiers, device setups, and caller records that rush vital data to emergency dispatchers right when people need help the most. Precision isn’t just a goal; it’s your signature. If you would like to make immediate impact to the community and thrive on a fast-paced operational environment, we would like to hear from you! Applicants whose qualifications and experience do not fully align with the posted level may be considered for placement in a lower-level position, if appropriate.

Requirements

Nine or more years of experience in systems design, development, installation, administration and maintenance in a UNIX/Windows environment, or other relevant experience, including five or more years in supporting high availability systems.
A degree(s) in software engineering, computer science, information technology or relevant field may be substituted per LCRA guidelines for certain years of experience.

Nice To Haves

Proficient in administering P25, OpenSky, or other trunked radio/land mobile radio (LMR) systems.
Experience with Ericsson network management platforms or other private LTE/mobile core administration tools.
Prior experience in a 24/7 mission-critical or high-availability operations environment.
Certification(s) in Nokia, Ericsson, Harris/L3Harris systems, or similar vendor-specific credentials.

Responsibilities

Deploy the Unified Administration (UAS) for P25 and OpenSky radio networks, ensuring optimal system performance through precise unit ID (UID) allocation, radio personality configuration, and comprehensive talkgroup and alias management.
Process radio work orders for new deployments, replacements, and reassignments across public safety, municipal, and enterprise customer accounts, ensuring data accuracy at every step.
Partner with external public safety agencies and internal field technicians to trouble shoot configuration errors and execute programming requests efficiently.
Ensure optimal performance by maintaining core administrative and database functions for LCRA’s private LTE network, built on the Ericsson stack (ENM, One Layer, Ericsson Security Manager), ensuring accurate network element and subscriber records.
Maintain comprehensive, accurate system documentation and standard operating procedures across radio and LTE platforms.
Provide expert guidance in change management methodologies when implementing system updates to reduce operational disruption.
Provide continuous 24/7 support for high-priority incidents, ensuring rapid response times via phone, email, and/or onsite coordination.