Telecommunications Specialist 2 (4741-02)

Hamilton County Government • Cincinnati, OH

4d • Onsite

About The Position

We serve the residents of Hamilton County in more ways than you may realize! As a Telecommunications Specialist 2 at Hamilton County, you will be responsible for installing, testing, repairing, and maintaining voice and data communication systems, including PBX and VoIP systems. Your role involves troubleshooting and resolving technical issues, coordinating network installations and changes, and maintaining detailed records of equipment configurations and network connections. Additionally, you will act as a team lead for lower-level telecommunications staff, collaborating with department leaders to review requests and discuss solutions, ensuring efficient and effective communication infrastructure.

Requirements

• Completion of two (2) years college coursework or technical training in electronics.
• Experience which indicates a thorough knowledge of computer data processing systems and telecommunications equipment and systems.
• Must have a valid driver’s license and be able to drive County vehicles.

Nice To Haves

• BICSI Certified Installer 1 INST1.
• BICSI Certified Installer 2 Cooper INSTC.
• Commscope SYSTIMAX Installation & Maintenance Certification.

Responsibilities

• Provides daily support for moves, adds, and changes for voice and data networks, including hardware and software.
• Installs, tests, and maintains wiring and connections for voice, data, and local area networks.
• Diagnoses, services, and repairs voice and data connections across various types of cabling, including fiber optic, copper, coax, and audio-visual systems.
• Provides second-tier technical support to determine corrective actions for reported telecommunications and electronic data processing equipment issues.
• Maintains detailed records of equipment configurations and voice and data connections.
• Collaborates with department members to act as an initial liaison between the IT/Telecommunications department and customers.

Benefits

• Starting Pay: $23.59 an hour Telecommunications Specialist 2
• Generous Paid Time Off: 11 Paid Holidays, three weeks of vacation in the first year, immediately accruing paid sick time, and paid parental leave.
• Ohio Public Employee Retirement System which includes 14% Employer Contribution and a defined benefit option.
• Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees