Telecommunications Operator

Akron Children's Hospital•Akron, OH
•Onsite

About The Position

The Telecommunications Operator answers and screens incoming telephone calls and follows through with appropriate action. The operator pages authorized personnel, monitors alarms, responds appropriately to emergency signals such as fire, STAT, and Code Blue, and distributes and maintains pocket pagers. The role also provides hospital answering service and maintains an accurate on-call schedule. Other duties may be required.

Requirements

  • Experience working with all levels within an organization.
  • Proficiency in MS Office, including Outlook, Excel, and Word, or similar software.
  • High school diploma or equivalent.

Nice To Haves

  • Experience in healthcare.

Responsibilities

  • Answer and screen incoming telephone calls, following through with appropriate action.
  • Page authorized personnel.
  • Monitor alarms.
  • Respond appropriately to emergency signals, including fire, STAT, and Code Blue.
  • Distribute and maintain pocket pagers.
  • Provide hospital answering service.
  • Maintain an accurate on-call schedule.
  • Perform other duties as required.
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