Telecommunications Manager Part-Time

Monmouth University•West Long Branch, NJ

15h•Onsite

About The Position

Monmouth University is seeking applications for a Part-Time Telecommunications Manager in the Information Operations Department. The successful candidate will administer and manage the telecommunication systems including Avaya IP Office; AVST voicemail; Teltronics Call Recording; Avotus Call Accounting and SPOK 911 systems; and supervise Telecommunications Staff. This is an in-person, on-campus, non-remote position.

Requirements

Familiarity with Avaya telephone systems – especially IP Office and AVST VoiceMail.
Familiarity with telephone call accounting software.
Understanding of telephone cable plant systems.
Be able to provide after hours coverage, as needed.
Previous Supervisory Experience

Nice To Haves

Five years working in the telecommunications industry on the technical side.

Responsibilities

Administration and management of telecommunication systems including Avaya IP Office, AVST voicemail, Teltronics Call Recording, Avotus Call Accounting and SPOK 911 systems.
Supervision of telecommunications staff, backup operators and outside vendors.
Procurement and administration of cellular telephone plans and devices.
Consult with University personnel in determining current and future requirements for their telecommunication needs.
Work closely with Conference Services & Special Events to ensure telecommunication requirements are defined and delivered for both MU and non-MU events on campus.
Negotiate and monitor telecommunication service contracts
Oversee all incoming telecommunication bills and coordinate payment
Work with outside vendors on design, installation and repair projects.
Work with outside vendors to resolve telephone billing problems.
Document and maintain all telephone records include caller ID.
Other duties as assigned.