Telecommunication Technician Level 1 and Level 2 - Frisco, TX

Alamon•Frisco, TX

About The Position

Alamon, Inc. is hiring Level 1 and Level 2 Telecommunication Technicians for its Network Services division. Technicians install, upgrade, decommission, and maintain infrastructure in critical telecommunications environments, including central offices and data centers. Level 1 technicians learn the trade by assisting experienced technicians and developing core technical skills; initial training is local, and travel begins after 30 days. Level 2 technicians perform more complex installations, power plant work, and cable terminations with limited supervision, interpret engineering documentation and Methods of Procedure (MOPs), and assist junior technicians on site. The role includes installing structural infrastructure; routing, dressing, labeling, securing, and terminating fiber-optic and twisted-pair copper wiring; operating hand and power tools safely; following engineering packages and site documentation; maintaining clean work areas and complying with customer safety and security requirements; and completing field logs and quality documentation using a company laptop. Level 2 work also includes installing DC power plants and related equipment, performing fiber connectorization and continuity tests, troubleshooting, identifying site discrepancies, and mentoring Level 1 technicians. This is a full-time position requiring extensive travel. Lodging is provided while working and traveling for the Company. The work takes place in data centers, central offices, industrial warehouse or manufacturing spaces, and outdoor locations subject to seasonal weather. Alamon does not currently support H1B visas for this position. Alamon is an equal-opportunity employer.

Requirements

High school diploma or equivalent.
Current driver’s license and vehicle insurance; reliable transportation and willingness to travel.
Pass a pre-employment background check, drug screening, and motor vehicle records pull.
Proficiency with a laptop and Microsoft Office applications, including Email, Excel, and Word.
Excellent time-management skills and ability to multitask.
Strong attention to detail and accuracy.
Ability to take initiative and work independently.
Strong network configuration and installation background.
Ability to safely operate power tools, including bandsaws, rotary tools, cable cutters, hammer drills, and hydraulic crimpers.
Thorough understanding of and adherence to company safety policies and incident reporting procedures.
For Level 1: Mechanical aptitude, comfort handling tools, and eagerness to learn structured cabling and network infrastructure.
For Level 2: Typically 1–3+ years of direct field experience in telecom infrastructure, such as central offices, enterprise data centers, or carrier networks; competency reading MOPs, installing DC power systems, and dressing structured cabling with limited direction.
Ability to lift and carry up to 50 pounds regularly; climb ladders; bend, crawl, kneel, work at heights, and ride in vehicles for extended travel periods.
Ability to distinguish cable color codes clearly.

Nice To Haves

Vocational school training or apprenticeship.
For Level 1, prior networking, electrical, or trade school experience is an asset.

Responsibilities

Install and secure equipment racks, cabinets, ladder racks, and cable tray systems.
Route, dress, label, secure, and terminate fiber-optic and twisted-pair copper telecommunications wiring.
Operate hand and power tools safely, including bandsaws, rotary tools, cable cutters, hammer drills, and hydraulic crimpers.
Read and follow engineering packages, Methods of Procedure (MOPs), and site documentation.
Maintain clean and organized workspaces and follow customer security and safety regulations.
Complete daily field logs, time reporting, photo documentation, and quality checklists using a company laptop.
For Level 1: Work alongside experienced technicians and field leads to learn central office and data center standards.
For Level 1: Assist with material staging, freight receipt, site verification, and routing DC power wiring, batteries, and basic grounding under active supervision.
For Level 2: Independently execute installation assignments to engineering and customer quality standards.
For Level 2: Install and wire DC power plants, rectifiers, distribution panels, grounding and bonding arrays, and battery strings.
For Level 2: Perform fiber-optic connectorization, cable dressing, continuity tests, and basic troubleshooting with test meters.
For Level 2: Identify discrepancies between site conditions and engineering drawings and raise proposed solutions to leadership.
For Level 2: Mentor and provide task-level direction to Level 1 Technicians on project sites.