Telecom Engineer

BrightSpring Health Services • Louisville, KY

4d

About The Position

Our Company BrightSpring Health Services Overview We are seeking a dynamic and motivated Telecom Engineer I to join our team. The ideal candidate will have one to two years of experience in the telecommunications industry and a passion for innovation and problem-solving. As a Telecom Engineer, you will work closely with our senior engineers to design, implement, and maintain telecommunications systems for our clients. You will have the opportunity to gain hands-on experience with a variety of technologies and develop your skills in areas such as UCaaS systems like RingCentral, and CCaaS systems like NICE InContact

Requirements

• Bachelor's degree in Telecommunications Engineering, or a related field.
• One to two years of experience in the telecommunications industry.
• Strong understanding of networking concepts and protocols.
• Experience with VoIP systems and telecommunications equipment (e.g., routers, switches, PBX systems).
• Familiarity with software tools for network monitoring and troubleshooting.
• Excellent problem-solving and analytical skills.
• Ability to work effectively in a team environment.
• Strong communication skills, both verbal and written.

Nice To Haves

• Certifications such as CCNA or CompTIA Network+ are a plus.

Responsibilities

• Assist in the design and implementation of RingCentral MVP builds for our locations.
• Perform routine maintenance and troubleshooting of telecommunications equipment and systems.
• Collaborate with senior engineers to identify and address technical issues and optimize system performance.
• Assist with the installation and configuration of telecommunications hardware and software.
• Provide technical support to clients and end-users, including troubleshooting and resolving connectivity issues.
• Stay up-to-date with industry trends and best practices in telecommunications technology.
• Document technical procedures and system configurations.
• Assist in the preparation of project plans, schedules, and budgets.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level