Telecom Engineer II - Wireless Core

GCI Communication CorpAnchorage, AK
Hybrid

About The Position

GCI's Telecom Engineer II will apply engineering principles across Technology Planning & Engineering to design, implement, optimize, and support telecommunications network architectures that meet industry standards and business needs. Responsible for delivering scalable, reliable, and secure solutions, supporting project execution, maintaining accurate network documentation, and monitoring and optimizing network performance while resolving complex deployment and operational issues.

Requirements

  • Solid understanding of 5G Core architecture (PCC/PCG, AMF, SMF, UPF, UDM, AUSF, PCF, NRF, NSSF, NEF).
  • Strong working knowledge of 4G EPC (MME, SGW, PGW, HSS) and experience supporting migration strategies to 5G core environments.
  • Working proficiency of 3G Core architecture (MSC, MediaGateway, SGSN, and GGSN) and familiarity with circuit switch and packet switch topologies.
  • Experience supporting IMS-based services including VoLTE, VoWiFi, and VoNR, with exposure to service integration and optimization.
  • Functional knowledge of ancillary telecom systems such as SMSC/MMSC, Prepaid platforms (OCS, IVR, CAMEL), Voicemail/VVM, and RTT/TTY, with experience supporting integrations, monitoring service performance, and troubleshooting service impacts.
  • Familiarity with network slicing and cloud-native or virtualized core deployments.
  • Proficiency with core protocols including Diameter, IP, SIP, GTP-C/U, PFCP, SCTP, HTTP/2, and TLS, with the ability to troubleshoot protocol-level issues.
  • Ability to contribute to end-to-end core network designs and implementations.
  • SIP MAP/I VoLTE VoNR Diameter QoS HTTP2/S2 SMTP SIGTRAN VoWiFi UDP RTP/RTCP SS7 SCTP IP TCP
  • EPC BSP CNIS eSMLC Linux KVM PCC/PCG CUPD IMS MSC MediaGwy CALEA
  • Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively.
  • Demonstrated ability to work with Visio, MS-Project, Adobe Acrobat, Vender Element Managers.
  • High School diploma or equivalent.
  • Bachelor’s degree in Electrical Engineering, Computer Science, Computer Engineering, Telecommunications, or relevant field.
  • Minimum of four (4) years of progressive engineering experience in information technology, development, and managing moderate to complex technical projects within telecom environments, or related background.
  • Strong understanding of engineering principles such as high availability, redundancy, reliability, security, testing, and standards.

Nice To Haves

  • Experience within the telecommunications industry.
  • Relevant telecom industry or job specific certifications.
  • Linux
  • Ericsson
  • IMS
  • VMware
  • SIP (SSCA)
  • Kubernetes
  • Docker

Responsibilities

  • Define, design and implement network architectures for core, transport, and access systems, ensuring scalability, reliability, security, and adherence to internal standards, company policies, and industry protocols.
  • Plan, manage, and execute engineering projects, ensuring on-time delivery, adherence to budget, compliance with quality standards, and effective risk mitigation.
  • Monitor, analyze, and optimize network performance using KPIs and monitoring tools to detect and resolve outages, congestion, and service degradations.
  • Maintain accurate and up-to-date network diagrams, configuration files, databases of record, and process documentation to support operational consistency and knowledge sharing.
  • Ensure network architectures comply with internal standards, security policies, and industry best practices.
  • Plan and manage engineering projects from concept through deployment, ensuring delivery meets scope, schedule, budget, and quality objectives.
  • Coordinate cross-functional teams, vendors, and stakeholders to drive project milestones and resolve delivery risks.
  • Lead technical reviews, implementation readiness assessments, and post-deployment validations to ensure solutions meet engineering, operational, and quality standards.
  • Monitor project progress, financials, and performance metrics, adjusting plans and priorities as necessary to maintain alignment with commitments and service objectives.
  • Develop and maintain project plans, schedules, and resource forecasts while providing regular status reports, milestone updates, and risk assessments to stakeholders.
  • Represent the engineering team in technical meetings and cross-functional forums as needed.
  • Ensure all network designs, implementations, and changes comply with established engineering standards, architectural guidelines, and company policies.
  • Apply standard engineering principles to maintain network reliability, scalability, security, and operational consistency.
  • Review and validate engineering designs, configurations, and implementation plans for technical accuracy and compliance.
  • Ensure solutions adhere to applicable industry standards, regulatory requirements, and security controls.
  • Support audits, assessments, and peer reviews to confirm ongoing compliance throughout the project lifecycle.
  • Identifies opportunities for continuous improvement within network systems and facilities to enhance performance, resiliency, and operational efficiency.
  • Monitor network performance metrics, KPIs, and alarms to proactively identify and address issues affecting service quality.
  • Optimize network performance by tuning configurations, implementing best practices, and recommending infrastructure improvements.
  • Document performance findings, optimization activities, and recommendations for continuous improvement.
  • Create, maintain, and update detailed network diagrams reflecting current architecture, topology, and connectivity.
  • Maintain the network database of record to ensure accurate tracking of assets, configurations, and design standards.
  • Develop and update technical procedures, build guides, and implementation standards to ensure consistency across deployments.
  • Support audits, compliance and operational readiness by maintaining accurate and timely network records for troubleshooting, reporting, and capacity planning.
  • Participate in larger projects and function as project engineer for smaller projects.
  • Manage multiple projects on time and within budget.

Benefits

  • GCI fosters an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated.
  • We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
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