Tele - Sales Representative - Remote Canada

Turning Point Brands Canada

61d•Remote

About The Position

We are seeking a results-driven Tele Sales Representative to manage existing customer relationships while actively driving new business growth. This role is ideal for a highly organized sales professional who thrives on building long-term partnerships, managing reorders, and expanding product penetration within accounts.

Requirements

3–5 years of sales experience, preferably in inside sales, account management, or B2B sales
Proven ability to manage multiple accounts and priorities in a fast-paced environment
Highly organized with strong time management and follow-up skills
Results-driven mindset with a track record of meeting or exceeding sales targets
Strong communication and relationship-building skills
Comfortable using CRM systems and sales tools
Proficiency in English is a must and French considered an asset.

Nice To Haves

Proficiency in French

Responsibilities

Account Management & Relationship Building
Maintain regular contact with existing customers to drive repeat business, strengthen loyalty, and support long-term account growth.
Order & Replenishment Management
Proactively manage customer reorders to ensure optimal inventory levels and minimize out-of-stock situations.
Support in new product listings with partner accounts.
New Lead & Customer Acquisition
Prospect and convert new accounts by targeting retailers already active within the category.
Upselling & Product Education
Educate customers on product features, benefits, and category trends to expand basket size and increase SKU penetration.
Selling Promotions & Programs
Execute promotional offers and sales programs to drive increased velocity, volume, and customer engagement.
Customer Service & Issue Resolution
Resolve order, pricing, and service-related issues quickly and professionally to protect relationships and retention.