Teen Services Specialist

The Boys And Girls Club Of Newark•Newark, NJ

3d•$24 - $25•Onsite

About The Position

The Teen Service Specialist plays a critical role in delivering high-quality, engaging, and developmentally appropriate programming for teens ages 13–18. This role is responsible for fostering a trauma-informed, safe, and inclusive environment where youth feel seen, valued, and empowered. Through a balance of direct service, program development, and relationship-building, the Teen Service Specialist supports teens in exploring identity, building leadership skills, and preparing for post-secondary success. This role is ideal for individuals passionate about youth development, culturally responsive practice, and elevating youth voice and choice.

Requirements

Minimum 2 years' experience working with middle or high school youth
Minimum of a Bachelor's degree in Education or related fields
Minimum 2 years' of a strong understanding of adolescent development and youth engagement strategies
Minimum 2 years' of experience with or willingness to learn trauma-informed practices
Minimum 2 years' of experience in strong communication, facilitation, and relationship-building skills
Minimum 2 years' of experience in the ability to manage group dynamics with confidence and care
CPR/First Aid certification (or willingness to obtain or be trained)

Responsibilities

Integrate trauma-informed principles into all aspects of programming, prioritizing physical, emotional, and psychological safety
Build consistent, trust-based relationships through empathy, active listening, and reliability
Utilize trauma-informed strategies in daily interactions: Connection before correction, Offering choice and promoting youth agency, Maintaining calm, regulated tone and presence
Recognize signs of distress or crisis and respond using de-escalation techniques and crisis protocols
Provide emotional support and guidance, helping youth develop healthy coping skills and resilience
Address behaviors (e.g., arguing, fighting) using positive discipline and restorative approaches
Conduct regular emotional check-ins with youth to monitor well-being and engagement
Collaborate with Social Work and leadership teams to ensure coordinated support for youth needs
Develop meaningful, supportive relationships that foster belonging, trust, and engagement
Create a physically and emotionally safe environment for all youth
Use strength-based and culturally responsive approaches to understand each youth's needs, strengths, and experiences
Provide academic support, including homework help and collaboration with school-day staff
Partner with youth to set goals, monitor progress, and adjust supports as needed
Serve as a positive role model, demonstrating professionalism, empathy, and emotional regulation
Maintain professionalism in attendance, communication, and adherence to uniform guidelines
Support overall Club operations, including special events and cross-department programming as needed
Design and facilitate engaging, teen-centered programming aligned with BGCN priority outcomes: Academic Success, Career Exploration & Post-Secondary Readiness, Leadership Development, Healthy Lifestyles
Plan and deliver structured daily programming that reflects youth interests, voice, and developmental needs
Lead initiatives such as: Keystone Club / leadership groups, Career readiness and workforce exposure, Financial literacy and life skills, Creative arts, wellness, and recreational programming
Coordinate workshops, field trips, and events that expand teen experiences and opportunities
Ensure programs are prepared in advance, organized, and aligned with program quality standards (YPQA / BGCA)
Center youth voice in all programming through: Surveys, pulse checks, and informal feedback, Youth-led activities and leadership roles
Create opportunities for teens to: Lead projects and discussions, Engage in public speaking and community involvement, Build confidence, identity, and decision-making skills
Foster a culture of ownership, accountability, and peer leadership
Work collaboratively with staff, schools, families, and community partners to ensure holistic youth support
Communicate professionally and consistently with families regarding youth progress and engagement
Support family engagement events, showcases, and teen celebrations
Build partnerships that expand access to: Mentorship opportunities, Internships and career exposure, Enrichment programming
Deliver programming aligned with BGCA Blueprint and BGCN standards
Participate in data collection and evaluation efforts (NYOI, attendance, pulse checks)
Use data and feedback to continuously improve program quality and outcomes
Attend and actively participate in all required training and professional development
Stay current with best practices in trauma-informed care, youth development, and adolescent engagement
Provide mentorship and guidance to newer staff, modeling strong youth development practices