Seasonal, Teen Program Assistant

Houston Zoo•Houston, TX

1d•Onsite

About The Position

The Teen Program Assistant Role supports summer Zoo Crew teen programs within the Conservation Education team. This role proactively reports teen and program needs, supports teen growth and development, provides feedback to Teen Programs Staff throughout the summer and assists with overall teen program responsibilities. Requires a high level of energy and enthusiasm, creativity, flexibility, and the ability to work with youth ages 13-17 in both in and outdoor settings. The Program Assistant will take part in mentoring new and returning Zoo Crew teens in conservation, interpretation, and facilitation of program activities with the goal of cultivating the next generation of conservation heroes. Individuals filling this role are expected to work a minimum of 10 weeks during the summer.

Requirements

Previous experience examples include, but are not limited to: Associate degree (AA) or equivalent from two-year college or technical school
Six months to one-year related experience and/or training in a camp setting OR Equivalent combination of education and experience
High level of communication skills, with strong attention to detail and time management.
Ability to work independently and as part of a team within diverse environments, while treating everyone with respect.
Ability to facilitate programs effectively and comfortably with audiences of different backgrounds and experiences.
Willingness to learn.
American Red Cross/ American Heart Association First & CPR certification required.

Responsibilities

Support Zoo Crew teens in ensuring the health and safety of all teen program participants is maintained throughout the day.
Provides basic first aid when needed.
Mentor teens in various aspects of programming including working with children, public speaking, leadership, and conservation projects.
Responsible for tracking inventory, maintaining stocked, clean, and organizing supply and storage areas, and reporting to leadership of any program needs ahead of time.
Partners with leadership and assists in the evaluation of the Zoo Crew program and provides support and feedback throughout the summer.
Adds to the Zoo Crew program environment by demonstrating flexibility and adaptability.
Assists with opening and closing responsibilities, as well as logistics throughout the day.
Incorporates feedback into their daily work to improve and build upon skills.
Coaches and supports members of Teen Leadership Council in a positive and approachable manner as instructed by leadership.
Influences positive decision making as it pertains to teen support, safety, activity planning, and facilitation.
Responds to minor first aid and behavioral calls, as qualified and necessary.
Interacts in a creative, positive, and educational way with all Zoo guests including campers and teens, parents and caregivers, as well as general Zoo guests.
Prepares and breaks down facilities and materials used in programs and activities.
Establishes and maintains a positive atmosphere to ensure the highest level of performance and guest service.
Abides by all Houston Zoo policies and procedures, including safety protocol and wearing the appropriate Zoo uniform.
Assists full-time Teen Programs Staff with coordination and mentoring of Zoo Crew Program Teens.
Provide input into the evaluation of teens at the end of Camp.
Completes online Abuse Prevention Training by first date of camp training.
Submits evaluation feedback at the end of summer programs as requested by Supervisor.
Inform supervisor on duty if any emergencies or significant discipline issues arise.
Contributes to saving animals in the wild through reduction of waste, water and energy use and inspiring guests and staff to take wildlife-saving actions.