Unit Director- Teen Center

Boys & Girls Clubs of Southeastern North Carolina•Wilmington, NC

8d•$46,000 - $48,000•Onsite

About The Position

The New Hanover Teen Center Unit Director is responsible for planning, implementing, supervising, and evaluating comprehensive teen programs and operations that support academic success, health & wellness, including social-emotional growth, and character & leadership development. Through leadership, advocacy, collaboration, and community partnerships, the Unit Director ensures teens have access to high-quality, trauma-informed programming that fosters positive identity development, cultural competency, post-secondary readiness, and overall well-being.

Requirements

Bachelor’s degree from an accredited four-year college or university required.
Minimum of 3–5 years of experience in youth development, teen programming, education, recreation, or a related field.
Strong leadership and supervisory skills with experience in staff management, coaching, recruitment, scheduling, and performance oversight.
Excellent written and verbal communication skills with the ability to effectively engage youth, families, staff, community partners, and stakeholders.
Proven ability to manage multiple priorities, meet deadlines, and resolve conflicts with professionalism and sound judgment.
Valid driver’s license with a clean driving record and ability to operate Club vehicles.
Ability to obtain a CDL license within 90 days of employment.
Ability to pass all required background checks and comply with organizational safety standards and policies.

Nice To Haves

Degree concentration and/or professional experience in Youth Development, Education, Social Work, Recreation, Human Services, or a related field preferred.
Bilingual English-Spanish skills strongly preferred.
Experience working in a Boys & Girls Club or similar youth-serving organization.
Ability to work flexible hours, including evenings and weekends as needed.

Responsibilities

Create a safe, inclusive, and engaging environment that promotes positive youth development and supports members in achieving academic, career, social-emotional, and leadership outcomes.
Provide leadership and strategic direction serving teens & tweens, with a focus on academic success, character & leadership, health & wellness, to include social and emotional skills.
Implement and enforce organizational policies, procedures, safety standards, and behavioral expectations.
Establish and monitor measurable goals and performance indicators that demonstrate member growth, engagement, participation, and achievement.
Oversee the daily operations of the Teen Center, including staffing, scheduling, budgeting, transportation, facility management, and member services.
Ensure the Teen Center areas remain safe, attractive, clean, organized, and welcoming at all times.
Ensure that all safety procedures, emergency protocols, and risk management practices are consistently followed.
Supervise, coach, train, and evaluate Teen Center staff, program specialists, and volunteers to ensure high-quality program delivery and youth engagement.
Maintain a productive, collaborative, and professional work environment through regular communication and staff meetings.
Monitor budgets, expenditures, and operational resources to ensure fiscal responsibility and compliance with budget guidelines.
Secure and manage materials, supplies, partnerships, vendors, and operational support necessary to achieve program objectives.
Recruit, engage, and retain teen members, maintaining targeted membership and attendance goals.
Promote and stimulate daily participation among teens and tweens in programs, special events, and national initiatives to ensure active member engagement.
Orient new members to Teen Center programs, opportunities, safety expectations, and disciplinary guidelines.
Provide guidance, mentorship, supervision, and positive role modeling to teen & tween members.
Monitor members’ academic performance, attendance, and behavior, and facilitate appropriate interventions and support services.
Collaborate with families, school personnel, volunteers, and community partners to support youth success and educational planning.
Lead the planning, implementation, supervision, and evaluation of comprehensive teen programs and services.
Ensure programs comply with BGCSENC and BGCA standards, grant requirements, contracts, and safety protocols.
Monitor program quality, participation, attendance, and outcomes to ensure effectiveness and accountability.
Recognize and celebrate member participation, accomplishments, and achievements.
Build and sustain strategic partnerships with schools, community agencies, and other stakeholders that expand opportunities for teens.
Represent BGCSENC within community coalitions and public engagement opportunities.
Lead family engagement and community outreach efforts that strengthen member support systems and increase program visibility.
Collect, track, analyze, and report program data, member participation, attendance, and outcomes using MyClubHub and other evaluation tools.
Prepare reports, presentations, and documentation for leadership, funders, boards, and stakeholders as required.
Model and reinforce BGCSENC’s core values by demonstrating professionalism, teamwork, accountability, passion, attentiveness, and a positive attitude.
Foster a culture of belonging, equity, inclusion, and youth-centered leadership.
Utilize a strength-based, trauma-informed approach that supports the growth, potential, and success of young people and team members.