TECHNOLOGY TRAINING PROGRAM TEAM LEADER

General Dynamics Information Technology • Bethesda, MD

1d • $83,927 - $113,549 • Onsite

About The Position

Own your career. Make an impact that matters. At GDIT, we don’t just support our customers — we advance their missions. Joining our team means becoming part of a community that values innovation, continuous learning, and real-world impact. As a Technology Training Program Team Leader supporting NIH, you will empower a world-renowned scientific community through high-quality, modern, and engaging technology training.

Requirements

• Bachelor’s degree in education or related field
• 5+ years of training or teaching experience
• Exceptional communication and presentation skills
• Experience designing training for broad and complex technical topics
• Ability to deliver instruction through multiple modalities
• Strong organizational and analytical skills
• Experience with enterprise technologies such as Microsoft 365 and Windows 11
• Ability to obtain and maintain an NIH Public Trust clearance

Nice To Haves

• Experience training via MS Teams, Zoom, and other virtual platforms.
• Experience with LMS platforms.
• Strong PowerPoint and content‑creation skills.
• Experience developing Section 508‑compliant training.

Responsibilities

• Lead the design, customization, and delivery of technology training for NIH researchers, clinicians, administrators, and IT professionals
• Create and maintain course schedule, ensuring a minimum of 10 courses are facilitated each month.
• Evaluate course effectiveness and student satisfaction regularly, using feedback to identify opportunities for continuous improvement in training content, delivery, and learner engagement.
• Partner with other trainers to share best practices, coordinate training efforts, and offer timely, constructive feedback to enhance overall program quality.
• Engage with federal stakeholders to maintain up-to-date technical knowledge, ensuring training materials and processes reflect the current operational environment.
• Teach virtual, classroom, hybrid, and hands‑on courses, plus provide one‑on‑one consultation support.
• Support training operations by answering questions, providing technical assistance, and ensuring classroom coverage.
• Create innovative training solutions that elevate learner experience and improve program efficiency.
• Maintain up-to-date technical knowledge to meet evolving NIH training needs.
• Tailor instruction for diverse audiences in a fast‑paced scientific and technical environment.
• Develop SCORM‑ and Section 508‑compliant online content for the HHS Learning Management System.
• Review and update training materials regularly to align with NIH technologies and software updates.
• Support onboarding for Deskside new hires by teaching NIH-specific systems (ServiceNow, Remote Access tools, Active Directory, etc.).
• Help ensure service continuity through cross-training and documentation.
• Contribute to GDIT’s culture of continuous improvement, collaboration, and mission-focused excellence.

Benefits

• Comprehensive benefits and wellness packages
• 401K with company match
• Competitive pay
• Paid time off
• Variety of medical plan options
• Health Savings Accounts
• Dental plan options
• Vision plan
• 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
• Full flex work weeks where possible
• Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
• Short and long-term disability benefits
• Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level