Team Leader, Enterprise Technology

United Wholesale Mortgage•Pontiac, MI

1d•Onsite

About The Position

The Database Administration Team Leader in Enterprise Technology provides direction, guidance, and instruction for a team of Database Administrators. This team specializes in supporting modern data strategies with Enterprise SQL databases, Caching, Event Streaming, and NoSQL databases. The Team Leader will work with internal and external clients to maintain systems, analyze data, and resolve technical issues in the team’s responsibility areas. This position requires a mix of technical and people skills, good operational experience, and outstanding customer relationship qualities.

Requirements

8+ years of experience in Information Technology in an enterprise environment
2+ years of experience leading team members
Enterprise level On-Prem and Cloud environment experience
Experienced in developing, updating, and maintaining processes and procedures for team members to follow or contribute to
Communicates well; both verbally and non-verbally
Strong problem-solving and decision-making skills
Ability to work effectively and with minimal direct supervision
This position requires on-site attendance.

Nice To Haves

Mortgage and/or Financial Services industry experience
Strong understanding of multiple database platform technologies such as MSSQL, Postgres, NoSQL

Responsibilities

Supervise day-to-day operations of their team making sure everyone is pulling their weight, distributing the workload evenly while ensuring motivation and performance levels are maintained
Lead by setting a good example (role model) - behavior consistent with words. Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort
Encourage creativity, risk-taking, and constant improvement amongst the team. Recognize and celebrate team and team member accomplishments and exceptional performance. Intervene when necessary to aid the group in resolving issues
Communicate clear instructions to team members and hold them accountable when goals and objectives are not met
Provide regular status reports on tasks accomplished, current issues and progress toward goals.
Communicate to business clients, technical teams and management in a consistent manner making complex technical issues and solutions clear, simple and understandable
Manage vendor relationships and escalate issues when appropriate
Develop and maintain documentation including server build docs, configuration standards and infrastructure architecture
Provide capacity, performance, uptime and security reporting as requested. Implement industry best practices in terms of availability planning, security, scalability, and change management

Benefits

Paid Time Off (PTO) after just 30 days
Additional parental and maternity leave benefits after 12 months
Adoption reimbursement program
Paid volunteer hours
Paid training and career development
Medical, dental, vision and life insurance
401k with employer match
Mortgage discount and area business discounts
Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
Gourmet cafeteria featuring homemade breakfast and lunch
Convenience store featuring healthy grab-and-go snacks
In-house Starbucks and Dunkin
Indoor/outdoor café with Wi-Fi