IT Technician 1

Coos Bay SD 9•Coos Bay, OR

1d•Onsite

About The Position

The Technology Technician I provides skilled technical support for workstation, server, network and communications, and peripheral hardware and software in accordance with the technology department’s standards. The position supports technology in public school offices, classrooms, media centers, computer labs, and related structures, and works with the curriculum department to support teacher-planned technology activities. The role requires maintaining regular attendance, working as part of a team, participating in training, and performing other duties as directed by a supervisor.

Requirements

High school diploma or equivalent.
Three years of experience.
Ability to work independently to solve problems and schedule tasks amid changing priorities and emergency situations.
Ability to establish and maintain effective, professional relationships and work harmoniously with supervisors, staff, students, and the public.
Desire to learn and keep pace with changing technologies.
Desire and ability to train small groups in the effective and efficient use of technology.
Written and oral communication skills sufficient to perform the essential functions of the position.
Awareness, appreciation, and understanding of the goals and purposes of public education.
Ability to respect confidential information.
Ability to travel as required by job duties.
Successful completion of criminal history verification requirements.
Mental and physical skills necessary to perform the essential functions of the position.

Responsibilities

Procure, install, configure, inventory, and maintain workstation, server, network and communications, and peripheral hardware according to district standards and Hardware Operating Procedures.
Provide technical support, troubleshooting, problem-solving, and training for hardware issues involving workstations, servers, networks, and peripherals.
Perform routine maintenance and upgrades for workstations, servers, network equipment, and peripheral hardware.
Procure, install, configure, inventory, and maintain software for workstations, servers, networks, and peripherals according to district standards and Software Operating Procedures.
Provide technical support, troubleshooting, problem-solving, and training for software issues involving workstations, servers, networks and communications, and peripherals.
Research available software, security, and antivirus updates; schedule and apply updates while minimizing service disruptions.
Maintain an up-to-date inventory of software licenses and installation disks, and conduct an annual audit of district software.
Provide technical support to the curriculum department for teacher-planned and directed activities in classrooms, media centers, and computer labs.
Work in a team environment and maintain regular attendance.
Perform other duties as required or directed by the supervisor and participate in training opportunities provided for the position.