Technology Support Specialist - Fulton Financial Advisors

Fulton Bank • Lancaster, PA

8d • Hybrid

About The Position

This is an onsite career opportunity based out of of Corporate headquarters in downtown Lancaster. Requires 2 days per week in office. Works with the FFA technology support area to ensure quality system utilization of FFA mission critical systems of record. Provides assistance to ensure system access controls and vendor service delivery standards are adhered to. Assists with custom development requests, related technology implementation project management, and technology vendor evaluation support when needed.

Requirements

• Bachelor's Degree or the equivalent experience. Specialty: business, finance, technology. (Required)
• 3 or more years supporting systems tied to banking and trust administration. (Required)

Nice To Haves

• 5 or more years working with financial systems. (Preferred)

Responsibilities

• Assists with the planning, organization, coordination and advising on special technology and system projects or phases of projects.
• Provides assistance for overall operational systems controls and procedures relating to FFA technology and systems.
• Provides back-up and support oversight and management support for technology and system vendor relationships.
• Participates in the review and recommendations of new methods and systems to maintain an optimum level of operational efficiency.
• Assists in developing Request For Proposal documents and evaluating technology solutions for business units.
• Monitors the existing technology and system functionality for weakness through direct and staff observation.
• Recommends enhancements to the proper area for correction.
• Participates in the due diligence process to acquire appropriate technology and systems and with FFC Information Technology employees to determine resources required to effectively implement and support these systems.
• Assists in development of training programs for all new systems by advising FFA staff on the proper and effective use of various systems.

Benefits

• medical plans with prescription drug coverage
• flexible spending account or health savings account depending on the medical plan chosen
• dental and vision insurance
• life insurance
• 401(k) program with employer match
• Employee Stock Purchase Plan
• paid time off programs including holiday pay and paid volunteer time
• disability insurance coverage
• maternity and parental leave
• adoption assistance
• educational assistance
• a robust wellness program with financial incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level